All 8x8 Work Reviews
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8x8 Work Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
3.7
Value for money
3.9
Functionality
4.1
Pros
"From my first contact with 8x8 I was helped to understand the product and its benefits. Once I signed up 8x8 took care of porting my work number to the system and setting up my personal line and a line for our fax (fax calls to that number are routed to our 800 fax number). "
"I can easily transfer calls to co workers while out of the office form my mobile app or desktop app, or from the office from my desk phone."
"Price and features, especially Automated Attendant, additional fax line, automatic call forwarding to my cell if I'm away from my desk, and the Caller Popup Window, which enables me to display customer order info on my monitor as soon as the call comes in with minimal effort."
Cons
"Calls only come through about 80% of the time and voicemails take a long time to show up."
"There are sometimes some connection problems if the internet is running slow-"
"Also when you call for assistance, the customer service seems not to be very well trained on how to better support"
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