# 8x8 Work vs Ooma Office - 2026 Comparison - Software Advice

> 8x8 Work vs Ooma Office - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/voip/8x8-x-series-profile/vs/ooma-office

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8x8 Work vs Ooma Office

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Updated May 26, 2026

# 8x8 Work vs. Ooma Office: 2026 Comparison

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Updated May 26, 2026

# 8x8 Work vs. Ooma Office: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/voip/8x8-x-series-profile/)

[8x8 Work](https://www.softwareadvice.com/voip/8x8-x-series-profile/)

4.1

[(309)](https://www.softwareadvice.com/voip/8x8-x-series-profile/reviews/)

Starting Price

$24.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Virtual Office

Cons:

-   Customer Support
-   Phone Calls

Who uses 8x8 Work

Based on 309 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (18%), Professional Services (13%) and Health & Medicine (11%)
-   Top use cases: Business Phone Systems (19%), VoIP (13%) and Telephony (6%)

58% of users recommend this product

[](https://www.softwareadvice.com/voip/ooma-office-profile/)

[Ooma Office](https://www.softwareadvice.com/voip/ooma-office-profile/)

4.4

[(248)](https://www.softwareadvice.com/voip/ooma-office-profile/reviews/)

Starting Price

$19.95per month

Free trial

Free version

Pros:

-   Setup
-   Ease of Use

Cons:

-   Phone Support
-   Customer Support

Who uses Ooma Office

Based on 248 reviews

-   Popular among: Small businesses
-   Most common industries: Health & Medicine (16%), Finance & Accounting (14%) and Retail, Consumer Goods & Services (10%)
-   Top use cases: Business Phone Systems (33%), VoIP (23%)

78% of users recommend this product

[](https://www.softwareadvice.com/voip/8x8-x-series-profile/)

8x8 Work

4.1

[(309)](https://www.softwareadvice.com/voip/8x8-x-series-profile/reviews/)

[](https://www.softwareadvice.com/voip/ooma-office-profile/)

Ooma Office

4.4

[(248)](https://www.softwareadvice.com/voip/ooma-office-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.1

Based on 309 reviews

Ease of use

4.1

Value for money

3.9

Customer support

3.7

Functionality

4.1

4.4

Based on 248 reviews

Ease of use

4.5

Value for money

4.5

Customer support

4.4

Functionality

4.4

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 557 reviews from VoIP

* * *

Auto-Dialer

5.0

Automated Attendant

5.0

Call Logging

4.5

Call Monitoring

5.0

Call Recording

3.9

Call Routing

4.2

Auto-Dialer

N/A

Automated Attendant

4.6

Call Logging

4.2

Call Monitoring

4.6

Call Recording

4.1

Call Routing

4.5

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

HubSpot CRMNot enough reviews

](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Microsoft TeamsNot enough reviews

](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

## Reviews

* * *

RD

Rick D.CEORetail, Self-Employed

"From my first contact with 8x8 I was helped to understand the product and its benefits. Once I signed up 8x8 took care of porting my work number to the system and setting up my personal line and a line for our fax (fax calls to that number are routed to our 800 fax number). "

Aug 16, 2024

SF

Sarah F.CEOComputer Networking, 2-10 employees

"Calls only come through about 80% of the time and voicemails take a long time to show up."

Nov 7, 2024

VR

Verified ReviewerInsurance Account ExecutiveInsurance, 10000+ employees

"What I liked most about Ooma is that it is a very affordable VoIP calling app compared to many other calling platforms I have used."

May 24, 2026

LK

Lia K.Practice ManagerMedical Practice, 2-10 employees

"The dashboard interface is outdated and clunky, making setting up a new phone tedious and time-consuming."

Feb 12, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Ringover vs 8x8 Work](https://www.softwareadvice.com/voip/8x8-x-series-profile/vs/ringover/)[800.com vs 8x8 Work](https://www.softwareadvice.com/voip/800-com-profile/vs/8x8-x-series/)[RingEX vs Ooma Office](https://www.softwareadvice.com/call-center/office-profile/vs/ooma-office/)[Ringover vs Ooma Office](https://www.softwareadvice.com/voip/ooma-office-profile/vs/ringover/)