# Cloud Softphone Software Reviews, Demo & Pricing - 2026 > Review of Cloud Softphone Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/acrobits-profile --- [Home](https://www.softwareadvice.com/) / [Softphone Software](https://www.softwareadvice.com/voip/best-softphones-comparison/) / Cloud Softphone Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Cloud Softphone 2026: Benefits, Features & Pricing Wondering if Cloud Softphone is right for your organization? Our Softphone Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Cloud Softphone 4.7 [(10)](https://www.softwareadvice.com/voip/acrobits-profile/#reviews) Pricing Starting at $69.00 per month ### About Cloud Softphone Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy communications applications in real time. Key features include QR code scanning, customizable branding, push notifications, web callback and analytics. The solution enables employees to set up call forwarding to phones for the unavailable hours and transfer or receive files from multiple sources. Acrobits helps users upload contact details from phones, detect web phone numbers and send text messages to customers. With its VoWiFi feature, agents can initiate encrypted voice and video calls over a wireless connection. Acrobits offers API-based integration, which helps developers modify the existing system with IP telephony functionalities. It comes with a mobile application for iOS and Android. The solution is available on a monthly subscription and support is provided via email and documentation. Wondering if Cloud Softphone is right for your organization? Our Softphone Software selection experts can help you in 15 minutes or less. ## Cloud Softphone User Interface ## Popular Cloud Softphone Alternatives Main Product Cloud Softphone 4.7 [(10)](https://www.softwareadvice.com/voip/acrobits-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.89Value for money - 5.0Customer support - 4.70Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.7 [(158)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.50Value for money - 4.56Customer support - 4.61Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Ringotel](https://www.softwareadvice.com/product/492947-Ringotel/) 5.0 [(14)](https://www.softwareadvice.com/product/492947-Ringotel/#reviews) Ratings Breakdown - 4.86Ease of use - 5.0Value for money - 4.93Customer support - 4.86Functionality Pricing Starting at $2.49 per month Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Bria](https://www.softwareadvice.com/voip/xlite-profile/) 4.3 [(106)](https://www.softwareadvice.com/voip/xlite-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.15Value for money - 3.68Customer support - 4.13Functionality Pricing Starting at $2.95 per month Get Price ## Cloud Softphone Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Generic Full Featre App $69.00 per feature, per month Plan includes: - Call Conferencing - Call transfers - Voicemail - Video calls - Desktop apps White Label Softphone $549.00 per feature, per month Plan includes: - Customized branding - Custom Tab With Web View - Desktopp Apps - ZRTP/TLS/SRTP - Registration Wizard - Video conferencing Generic App for Outgoing Only $144.00 per feature, per month Plan includes: - Voicemail - Balance checker Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cloud Softphone Features - Popular features found in Softphone Caller ID Caller Profiles Call Logging Call Recording Call Routing Video Conferencing - More features of Cloud Softphone Access Controls/Permissions Alerts/Notifications API Audio/Video Messaging Call List Management Call Monitoring Call Transfer Chat/Messaging Collaboration Tools Communication Management Computer Telephony Integration Conferencing Contact Management Customizable Branding Employee Directory File Sharing File Transfer Group Messaging Interaction Tracking Live Chat Mobile Access Multi-Channel Communication Multiple User Accounts Multi-User Collaboration On-Demand Recording Read Receipts Screen Sharing Secure Data Storage SMS Messaging Third-Party Integrations Two-Way Audio & Video Video Call Recording Virtual Voicemail Voice Mail VoIP Connection ## Cloud Softphone Integrations Ivanti Neurons for MDM Integration rated undefined from -1 review ## Cloud Softphone User Reviews Overall Rating 4.7 Ratings Breakdown 5 80% 4 10% 3 10% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.9 Customer support 5.0 Functionality 4.7 Have you used Cloud Softphone and would like to share your experience with others? Jeff R. Verified reviewer Telecommunications 2-10 employees Used daily for less than 6 months Reviewed December 2024 Happy customer :) 5 So far so good. Very happy we switched from Bria Enterprise. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Has SMS integrated into it. Much easier to add and remove users than other softphones. Super user friendly and customizable. Cons: Can't program multiple extensions to one softphone user just yet but supposedly they will be adding that feature in early to mid 2025. Reasons for switching to Cloud Softphone SMS integration, user friendliness and price Read More ML Mike L. Verified reviewer Telecommunications 51-200 employees Used daily for less than 6 months Reviewed December 2024 Everfast and Cloud Softphone 5 Very good. We were able to design the app with the same color scheme as our Metaswitch Commportal, makes for a better user experience. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use for Authentication. No common identity to verify or email to submit, just phone number and password. The ability to choose the option we need and have the flexibility to expand quickly and easily. Cons: The installation errors are too vague. If the password is not correct the error is "error downloading", it's not a software installation issue it's an authentication issue. Reasons for choosing Cloud Softphone We have most our eggs in the Sinch basket. Reasons for switching to Cloud Softphone We changed platforms from Broadworks/Webex to Metaswitch and during the implementation Microsoft/Metaswitch sunset the MaxUC product, so we need a solution. Read More AF Alvar F. Verified reviewer Information Technology and Services 201-500 employees Used weekly for less than 6 months Review source Reviewed May 2026 Seamless Deployment and Excellent Voice Quality. 5 Our experience with Cloud Softphone has been overwhelmingly positive. As a provider, the ability to offer a fully customized, white-label app to our virtual PBX customers adds significant value to our brand. The QR code provisioning is a game-changer; it has drastically reduced the time we spend on technical support for manual configurations. While the pricing for a fully branded app is on the higher side, the reliability, ease of deployment, and simple user interface make it a worthwhile investment for any professional VoIP service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Cloud Softphone is an excellent white-label solution for our virtual PBX clients. The QR code provisioning makes deployment seamless, effectively eliminating manual configuration errors during onboarding. We appreciate the balance of robust functionality with a simple, intuitive interface optimized for voice calls. Additionally, their support team is highly responsive and solution-oriented, ensuring any technical needs are addressed promptly. It is a reliable platform that significantly enhances our overall service offering. Cons: The primary drawback we found is that the pricing is quite high for a full branded app. For a business offering virtual PBX services, the investment required for white-labeling can be tough to justify, especially when working with smaller client numbers. Beyond the initial setup, we found that several features we expected to be included are actually extra paid add-ons. This increases the total cost of ownership significantly over time. We believe the value would be much better if more features were bundled together. Read More JR JOY R. Verified reviewer Consumer Services 5001-10000 employees Used daily for less than 12 months Review source Reviewed March 2021 Softphone Review 3 Ratings Breakdown 3 Ease of use 3 Functionality Pros: I liked you could choose to place it in the background or pin it upfront so no matter what you were working on you could always see the softphone window Cons: I didnt like that we still had to use hard phones with this software-seems it wasn't a standalone product Read More AA Alex A. Verified reviewer Telecommunications 11-50 employees Used daily for more than 2 years Review source Reviewed August 2024 The best mobile app 5 My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support. Cons: I honestly don’t have any cons or issues. Reasons for switching to Cloud Softphone Bc of its flexibility and cost. More features for less money and better support. Read More JL Jordan L. Verified reviewer Telecommunications 11-50 employees Used daily for less than 6 months Reviewed March 2024 Make the switch 5 The overall experience is a 10 out of 10 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: From start to finish the process with \[sensitive content hidden\] and the Cloud Softphone team was amazing. \[sensitive content hidden\] was helpful and made the process of white labeling Acrobits enjoyable. He was very knowledgeable and responsive. Cons: At the moment, there are zero cons. The whole process was amazing. Reasons for choosing Cloud Softphone After completing testing with both Telviva and Cloud Softphone, we determined Cloud Softphone was the superior option with regards to features, options and cost. Reasons for switching to Cloud Softphone We made the switch as we were looking to white label a softphone that was affordable. Vendor Response Thank you for the amazing review! We're absolutely delighted that you had such a positive experience working with our team and that Cloud Softphone was able to meet all your needs. We're here to make sure you have the best service possible, and we're honored that you've chosen us for your communication needs. Thanks for your trust and support! Replied April 2024 Read More TM Tomislav M. Verified reviewer Telecommunications 11-50 employees Used daily for more than 2 years Reviewed February 2025 acrobits makes it easy ;-) 5 setting up access and creating the app was very easy unlocking the app and also making changes is easy thanks to the good support from scrobits Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: the configurator of the app, the fast and competent support Cons: nothing comes to mind right now. everything works how it should Read More JR Juan R. Verified reviewer Telecommunications 2-10 employees Used daily for more than 2 years Review source Reviewed July 2024 Best Softphone in the market 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to configure and customize phone display with logo, colors and functions. Cons: No complains, there's no ther softphone in the market for VAR's better than this. Read More RA Rati A. Verified reviewer Retail 11-50 employees Used daily for more than 2 years Reviewed May 2024 Rati Akhvlediani's Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: App is easy to use and easy to launch it. Embedded Browser is the most important feature In the app itself Cons: Sometimes the terminology is difficult to understand around Push notification service and not very clear how it works until now. Read More KK Ken K. Verified reviewer Telecommunications 11-50 employees Used weekly for less than 6 months Review source Reviewed May 2024 Solid Product 4 Good support and a solid product with simple UI Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We have been using this product for 2 months and it is solid product with a simple UI Cons: Usage based charging and desktop version is too expensive Read More Showing 1 - 10 of 10 Reviews ## Other Top Recommended Softphone Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **15** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **6** times [GoTo Connect](https://www.softwareadvice.com/product/2766-GoTo-Connect/) **4.5** (669) Recently recommended **0** times [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) **4.4** (466) Recently recommended **0** times Stuck Between Options? 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