Adobe Connect is a web conferencing software solution used by companies for conducting online meetings, webinars and training sessions. The solution is for adhoc collaboration as well as planned online meetings. The solution enables online audio and video collaboration across devices (including mobile platforms). Participants using desktops can join meetings without installing any software.

Adobe Connect Webinars offers features such as email integration and conference rooms that can be customized by users. The application also includes visualization tools such as polls, chat, whiteboards, and a console for mixing video streams for increasing participant engagement.

Adobe Connect has a web-based learning solution designed for interactive training. Presenters can monitor participant engagement, create persistent virtual classrooms, and integrate the software with an existing learning management system (LMS). Features such as games, quizzes, tests, and surveys allow businesses to use Adobe Connect in place of learning management system (LMS). Trainers can train employees directly from their mobile devices. The software is available for a limited period free trial.



346 Reviews of Adobe Connect

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 346 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Remotely work with my team to win!

We weren't able to get together because of weather and this software was a life saver. A major project was completed on time and we were able to secure a large contract!

Pros

Video chat. Ability to see everyone's face when they are talking.

Cons

Sometime difficult to get everyone connected. Probably my network.

December 2018

Matthew from BAART

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Functionality

5 of 5

December 2018

Excellent!

Pros

We started using Adobe Products just recently, and I’m seriously impressed. We now have way less calls to IT, and everyone was able to learn the software really quickly.

Cons

The cost is a bit high, I think. Time will tell if it’s worth it as far as productivity.

December 2018

Kirill from Internet marketing agency Netpeak

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Reliable web conferencing service

Pros

In our agency, we often hold online conferences and meetings. For this task we use the Adobe Connect application. The service allows you to record conversations. There is full integration with mobile devices.

Cons

Unfortunately, the Adobe Connect service has its drawbacks. The main drawback of the tool is that during the demonstration of the speaker screen often connection failures occur and the quality of the video stream deteriorates.

December 2018

Adam from Corporate Chaplains of America

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Keep in touch without going far.

Pros

Adobe connect allows for your team to connect with ease. The process for conference calls is simple and anyone can step in and use it.

Cons

There can be a bit of lag at times depending on how many people are connected.

December 2018

Amber from Netpeak Software

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great conference solution

Pros

I like to use Adobe Connect when holding conferences with our partners and clients, and I also use it when I train new employees of our technical support who work remotely.

Cons

To fully use Adobe Connect, it is necessary to carry out a detailed study of it, which takes a lot of time. The program interface for me looks outdated.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Adobe Connect

I've loved using Adobe connect over the years. I've used it for both work and personal projects.

Pros

I like that it is easy to use, I find it way easier to use than the Adobe creative cloud.

Cons

The only thing I don't like is that sometimes it takes a while to load, but that may be due to laptop.

December 2018

Natalia from Manpower

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great application for high-quality communication

Pros

I often have to hold interviews with applicants, so without this application simply can not do. In the process, you can immediately exchange messages and files, if necessary, you can organize an online test to check the skills and knowledge necessary for the work. I recommend this application as a pretty good alternative to analogs.

Cons

In general, I liked the experience of using the application, I did not find any obvious flaws. Sometimes there were program hangs, but this was extremely rare. I have no serious complaints about the work of the tool.

December 2018

Gregory from Exadel

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Professional conference management

Pros

In Adobe Connect software, I especially like the fact that the application has important functions for hosting virtual seminars, as well as collecting statistics in real time. To attract a new audience is convenient through the survey option.

Cons

Often, when you connect your device using Adobe Connect to the Internet via Wi-Fi, there are failures, which consist in disconnecting from the servers and delays in the video stream.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Powerful web conference software

Pros

Excellent functionality for large web conferences.

Cons

Cost is high if you don't need all the functionality.

December 2018

Kent from Northrop Grumman

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Adobe connect

Pros

Ease of use for classroom setting. had a training class for work. Instructor led through video chat, all other users logged in and typed questions and could respond to polls with Hands-up or Hands-down

Cons

Had difficulty switching between headphones and speakers. Had to log on and off to recognize the change.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great product

Pros

I love Adobe connect. It is very helpful for viewing PDF's and for editing PDFs.

Cons

There is nothing I dislike about adobe connect

December 2018

GRACE from PETCO

Company Size: 10,000+ employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Great for large scale webinars

Pros

Audience participants can access without having an adobe connect account. Easy to use through the web, phone or tablet. Simple layout for presentation, unlike other platforms that have too many options.

Cons

To host adobe connect meetings for large audiences, you'll have to pay a premium price for the service.

December 2018

Lacey from Oklahoma State University

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Useful but complicated

Pros

There are so many useful features in Adobe. It serves many multi-purpose uses which is nice to receive all in one software.

Cons

I find Adobe to be one of the more complicated systems. It takes a lot of training to identify all of its functions. Even as a younger person I cannot simply just catch on by clicking around in Adobe.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

December 2018

Love hate relationship

Pros

Multi-cam views
Very easy to switch between presenters, assign new presenters, upgrade viewers, and so forth
Can be recorded for future use

Cons

Uploading of attachments
Videos and sound failing to work
Interface is out of date

December 2018

Erik from Ciklum

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great for video conferencing

Pros

I really like the fact that before creating a video call, Adobe Connect checks all the necessary settings on its own, and it is possible to connect an unlimited number of users.

Cons

The disadvantage is the constant need to update the flash player, so I don’t like it that this takes place a few minutes before an important video conference.

December 2018

Dmitry from Luxoft

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Excellent program for communication

Pros

Using Adobe Connect, it is convenient for us to hold conferences with our partners from around the world, as well as meetings with employees or customers. I really like the presence of a function that allows you to record meetings.

Cons

It can be hard for us to contact technical support to ask them questions. Interface icons are not bright enough, so they confuse me repeatedly.

December 2018

Olga from Admitad GmbH

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Reliable solution for corporate video conferencing

Pros

I liked the fact that the program itself checks all the settings before creating a video call. I chose it because of the ability to display the computer screen to show the rest, the chef often uses it. I also liked the ability to connect an unlimited number of users and the fact that the application works directly from the browser.

Cons

The downside is the need to constantly update the flash player. It’s rather unpleasant to find out five minutes before a serious video conference that this is vital.

November 2018

Jeremy from Dow Chemical

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Smooth Operation

Pros

With all my uses and experiences with Adobe Connect I have had no issues with compatibility. Always smooth operation with little to no hiccups.

Cons

Some of the functionality is lacking in comparison to other software of the same nature.

November 2018

Richard from Amarillo College

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

November 2018

Adobe Connect

Pros

Adobe Connect is a great platform for hosting meetings and webinars. I really like the ability to record the sessions and the polling functionality is great. This program is feature rich without seeming too daunting.

Cons

Can seem a bit pricey (but in my opinion it's worth it). Connection quality is sometimes lacking, and the interface is not super-intuitive (a problem with many Adobe Products).

November 2018

Roman from WebIT

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Cool Online Conferencing Solution

Pros

For meetings and negotiations with customers, we use the Adobe Connect service. The tool allows you to show presentations to other participants in the conversation. There is a useful feature of conducting polls and voting in real time.

Cons

The first drawback of Adobe Connect that I want to point out is that the audio and video stream crashes during the screen sharing. The second minus is the inconvenient interface of the mobile application. This becomes a problem when communicating with a large number of people.