Adobe Connect vs Bandwidth

RATING:

4.3

(684)

Adobe Connect has 684 reviews and a rating of 4.32 / 5 stars vs Bandwidth which has 128 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (684)
4.6 (128)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 26, 2024
November 22, 2023
Pros/Cons
  • Pros

  • It seems like this would be a good piece of software, if I could ever get it to work. Seems cool but I've never had an in depth user experience.
  • Another very positive factor of this software, is the quality in audio and video in their videoconferences, the best.
  • Cons

  • I haven't had anything major go bad while using Adobe Connect but I do think they could afford to drop the cost just a bit.
  • Sometimes, it is difficult for some participants to set their microphone correctly. However, this is a general problem of all such communication devices.
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  • Pros

  • Good customer support, over all the software is easy to use. Overall layout is clean and doesn't have too many distractions.
  • The user friendly dashboard is great. I love the new number ordering section and how easy it is to upload line options for a large amount of numbers at one time.
  • Cons

  • Porting Telephone numbers, there is NO WAY to remove and add numbers. You will still need to cancel and re-key which is very time consuming.
  • If you have to search and change the settings on multiple DID's it is very unintuitive and slow. They do not support right-clicking and opening many elements in a new tab due to poor web coding.
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos