Aircall

Mitel

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Ratings & Reviews

Overall Rating

4.22 / 5 (153)

4.27 / 5 (207)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 4, 2020

December 11, 2019

Pros/Cons

  • Pros

  • Does what it says on the tin. Perfectly reliable and ease of use. I use this in my everyday work to call clients all over the world. Works well to both make and receive calls.

  • The app is basic and good for what you want it to do. It is very easy to use and effective. Setting it up is super easy and effective. The Mobile App is very easy to use and effective as well.

  • Cons

  • Not really a con, but would love to be able to set-up IVR based on caller ID. Hopefully this feature will be added soon :)

  • Sometimes the connection is not perfect but it works great for most of the time :)

  • Pros

  • What I enjoy the most about this product is that is very user friendly. The interface is easy to maneuver around.

  • The biggest pro for us was it's simple. Easy to use. Rolled it out to the floor in just a week and only a single training. We loved it's usability.

  • Cons

  • the telephones hadware are not bad, but some often got issues and from tenth that we buy always one have an issue

  • They have less system integrations than other companies on the market, but overall a great system nonetheless

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots