Amazon Chime

RATING:

4.4

(119)

About Amazon Chime

Amazon Chime is a video conferencing platform that enables businesses to conduct online meetings, switch between applications to collaborate and dial or receive calls from within a unified interface. It helps professionals communicate with multiple people and join meetings via member IDs or Dolby Voice Room. Amazon Chime allows enterprises to create personalized URLs for online meetings and send invites to participants. It lets users join meetings with a single click or via Alexa, share screen to present content and track participant status on a visual roster. Additionally, users can create chat rooms to collaborate with team members, share attachments and track meeting duration, attendee status and other details on a dashboard. Amazon Chime provides mobile ap...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Amazon Chime Pricing

Meetings - Basic: Free Meetings - Pro: $3 per user per day Business Calling - Phone Numbers: $1 per number per month (US only) Business Calling - Inbound: $0.002216 inbound rate per minute (US only)

Starting price: 

$1.00 

Free trial: 

Not Available

Free version: 

Available

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Amazon Chime Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Amazon Chime

1 - 5 of 119 Reviews

praveen

Banking, 1,001 - 5,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

amazonchime screen sharing and online meeting software

User Profile

Olga Liliana

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2022

Rewev of Amazon chime

PROS

What do you like excellent? I did just like the sidebar panel that displayed all the users gift in the call. The display and characteristic turned into beneficial. That is set the handiest aspect that I liked higher about Chime than different comparable gear.

CONS

system for video conferencing (possible Chime just 'suffered' from being the Nth one instead of the 1st or second) Also it felt like each time it routinely had people be a part of with their microphone on but without pre-warning customers of that so humans much more likely to purpose interruptions. For the primary element even though, it really works like some other video conferencing platform but small things make it my least preferred. What troubles are you fixing with the product? What advantages have you ever realized? It become beneficial for while we had conferences with Amazon information and Redshift teams as virtually that is the inner device of choice for Amazon. Other than for those meetings with Amazon teams, there was little need case for us for Chime above & past Zoom or Meet.

User Profile

Syed

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Host Meetings and Chat real time.

Amazon Chime saves your chat with anyone and everyone throughout your tenure at the organization in the sequence of your most recent conversations.

PROS

The search function and the " read " feature.

CONS

Chats did get stuck sometimes. But, its bound to happen when everyone uses it at the sametime.

Brittany

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2020

Chime could be great but needs some attention it seems

It got the job done for the period we received it free through our Vonage account however, we didn't feel the need to stay with it when leaving vonage because of the functionality not being great.

PROS

Chat and internal team calls worked seamlessly and were easy. I like that it was backed by such a great tech company as well so you figured it had to be good.

CONS

It truly was very hard to explain to guests joining a meeting how to get into it and then how to download to be able to share screen. It just wasn't self explanatory or easy.

Reasons for switching to Amazon Chime

It came with Vonage for free

User Profile

Mirza Abdul Ghafoor

Verified reviewer

Staffing and Recruiting, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2023

Amazon’s Benefits.

We are running a organisation where Amazon chime has been registered tered and subscribed by our company to manage the easy and ongoing work flow throughout .

PROS

I like smooth and fast user interface of Amazon Chime on both desktop and mobile phone is pretty awesome.

CONS

Nothing as such but would recommend people and educate themselves about the existence of Amazon chime other than others companies