AT&T UC Voice is a cloud-based business Voice over Internet Protocol (VoIP) solution that enables employees to communicate and collaborate via Internet Protocol (IP) phone, video phone and softphone.

AT&T UC Voice's Single Number Reach feature allows executives to access calls on different devices such as desk phones and mobile phones via a single number.This product also provides multiple call features, such as call forwarding, call hold, call park, call pickup, call transfer, do-not-disturb and message dashboard.

AT&T UC Voice's Unified Messaging feature integrates multiple voicemails into a single voicemail box. In addition, the solution allows real-time access to users' voicemails via desk phones. The system's Meet-Me feature enables users to set up conference calls and telephonic discussions.

Support options include community and via phone. The system integrates with Cisco Jabber and Microsoft Lync, which enables users to leverage existing infrastructure.



13 Reviews of AT&T UC Voice

Overall rating

4.54 / 5 stars

Filters:

Showing 1 - 13 of 13 reviews

January 2019

Deirdre from Turbo Tax

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great VoIP

Pros

Easy to use, easily transitions for mobile use, it's great for conferencing, and customer service is great.

Cons

I only had an issue once, but it was easily remedied. I have nothing bad to say about the service.

December 2018

Gourav from Snowflakes Software Pvt. Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Great network with expensive plns

Pros

Its network is very good. I am using it from around 2 years and its speed is very fast.

Cons

the only cons about it is its plans are some expensive.

December 2018

JAMES from Ready To Roll LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

IP Connection Sortware

Pros

Mission critical for wireless broadband connectivity

Cons

There are some outages but overall nothing substancial

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Connects people across the globe

We use this for our huddles especially if the team is multicultural and based on different countries.

Pros

It works for its intended purpose - to connect all people across the globe via audio and/or video conferencing. It's straightforward to use and it allows recording and playback (for a limited time).

Cons

The UI needs improvement and we've experienced some lagging issues. It's also frustrating when the meeting is on and your client can't join just because software is not installed in his computer. Instead of easting our time, we'd ask them to join via web conference, but then another problem arises because features are very limited - i.e. cannot share screen, etc.

October 2018

Brivelle from Cosmetics

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Newbie

Customer service is excellent and they send follow-up emails weather it’s from speaking with a live are visiting the website. I love the security iwhen it comes to costumer services and it feels good to know you are appreciated at AT&T.

Pros

I like that the Website is easy to navigate and extremely detail in every big and little way.

Cons

There’s nothing not to like about the website.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

September 2018

Awesome!

Pros

It's very functional! This software is one of my best choice indeed!????

Cons

I dont have cons against this software.Only a wish, that this product and all of it's brand will be available in other countries too.

August 2018

Jennifer from Camp Fire Northwest Ohio Council

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

1 of 5

Functionality

3 of 5

August 2018

Works well for the price for a small company

Pros

Technical service is normally pretty quick, no major issues with the service really like the online fax options so we don't have to pay for an extra phone line.

Cons

Not easy to find help when trying to buy replacement phones you can't just buy any old business line phone.

April 2018

arielle from vme

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great for connecting with others

Pros

AT&T Connect is a great conferencing solution. It's very easy to use; can record calls; share screens; etc.

Cons

No real cons to the product. It's cost-effective plus has toll free lines which great when connecting outside of network.

January 2018

Charles from hth companies inc

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2018

We have a very good working relationship

very good service where they provide it.

Pros

At&t has provided us with years of very good service. We have used them for several business services.

Cons

The only thing that at&t is lacking on is the amount of service they have in other states. We currently use two providers just to service all areas we work in.

June 2017

Cordelia from HR Block

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Great product

No complaints it's really easy to use. It's a good product easy to navigate. user friendly. Will recommend to others

Pros

Easy to use user friendly. Easy to navigate through great product. Love that it's easy to work with.

March 2017

Ronnie from Century 21 Masters

Company Size: 201-500 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Great Service

I had a great time talking to the person that helped me and she was very helpful and sincere!

Pros

Easy to use

Cons

Its not as fast as talking to someone

January 2017

Nazeer from IBM

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Best conferencing solution

AT&T connect is best conferencing solution. User can join bridge from mobile (personal) or office desk phone with no additional cost. We can record calls, share screen and lot more.

Pros

Easy to connect
Toll free
Easy to use

October 2016

Jose from BHI

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Easy to use tool for screensharing

Works good for meetings where the screen of the presenter needs to be shared. The video works fine, however the audio sometimes its not the best either via phone or the application itself. It is usually bad for people that join the meetings from southeast Asia countries.