Avaya Spaces

RATING:

4.2

(5)
Overview

About Avaya Spaces

Avaya Spaces is a cloud-based meeting and team collaboration solution that helps businesses improve communication using messaging or audio and video conferencing. It allows managers to assign tasks to employees, track progress on projects and coordinate on team goals in unified workspaces. Key features of Avaya Spaces include personal cloud meeting rooms, group task management, meeting recording and role-based access control. Built on Avaya OneCloud CPaaS platform, it allows businesses to leverage artificial intelligence, chatbots and the internet of things (IoT) across organizational communications. Additionally, employees can engage with team members using smartphones, tablets or desktops and join video calls from mobile phones using dial-in functionality. Avaya ...

Avaya Spaces Pricing

Avaya Spaces offers a free trial for 60 days. Contact Avaya for pricing details.

Starting price: 

$6.00 

Free trial: 

Available

Free version: 

Not Available

Avaya Spaces workspaces
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Avaya Spaces Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Avaya Spaces

5 Reviews

User Profile

João

Verified reviewer

Transportation/Trucking/Railroad, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

An optimized platform for online meetings.

Avaya Spaces is used by our IT department to hold virtual meetings both internally and with clients. With the COVID-19 pandemic, we started to work from home and Avaya Spaces helped us a lot in collaboration and keeping in touch and aligning activities and projects.

PROS

Avaya Spaces has helped to keep me always connected and in touch with my team and clients with online meetings. The software is very intuitive and user-friendly, easy to use. We use screen sharing features, files, chat to make presentations.

CONS

Avaya Spaces needs better documentation and develop more usage tutorials for more novice users.

TROY

Insurance, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Avaya review

our overall experience is good right now

PROS

simple dashboard and metrics are provided

CONS

wish we were offered the full suite and access

Reasons for switching to Avaya Spaces

we were forced to make the switch and did not have a choice

Kristina

Security and Investigations, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2023

Easy to use interface

PROS

The interface is easy to use and labeled well.

CONS

System freezing was an issue, along with lagging.

Michael

Information Technology and Services, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Team Collaboration Made Easy

It has made our life easier and no matter where an employee is located, we can keep track and in touch with them real-time.

PROS

We can easily allocate tasks for multiple project teams and tracking is easy. Calls are also a huge added advantage.

CONS

I cant seem to find anything to dislike about the program.

Bernard

Computer Software, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2020

Excellent solution for Avaya legacy customers

I used Spaces and found it it was easy to use, but not as easy as other cloud solutions

PROS

This is a good solution if you prefer to use Avaya exclusively instead of using Zoom or Slack or other cloud solutions

CONS

This is a solution that has does appear to be widely used but does work according to recent feedback.

5 Reviews