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BlueJeans

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Ratings & Reviews

Overall Rating

4.62 / 5 (110)

4.36 / 5 (374)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

December 4, 2019

June 2, 2020

Pros/Cons

  • Pros

  • The customer service is very high quality. The database is real time. The layout is nice as well as the ease-of -use.

  • Tooling is great and easy to use. It offers much more customization without having to contact the vendor than anyone else. Customer service is stellar across all teams.

  • Cons

  • I do wish the interface of the system was a little more updated, but it overall, it gets the job done!

  • Their web portal will have odd issues every now and then where you are unable to perform certain tasks but it does not affect service and they are quick to remediate the issue.

  • Pros

  • Easy to use and high quality of video and audio

  • One feature I do really like is that I log in to the blue jeans app on my laptop and app can call my landline for speaker phone without having to call in myself! It’s been a great tool overall!

  • Cons

  • This software is great for having a video conference but it does take a few times to get use to and also can be choppy at times.

  • Sometimes the connectivity is a little wonky, but can often be resolved with a quick re sign-on.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots