Bandwidth vs RingCentral MVP
Bandwidth has 128 reviews and a rating of 4.57 / 5 stars vs RingCentral MVP which has 1193 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Good customer support, over all the software is easy to use. Overall layout is clean and doesn't have too many distractions.
- The user friendly dashboard is great. I love the new number ordering section and how easy it is to upload line options for a large amount of numbers at one time.
Cons
- Porting Telephone numbers, there is NO WAY to remove and add numbers. You will still need to cancel and re-key which is very time consuming.
- If you have to search and change the settings on multiple DID's it is very unintuitive and slow. They do not support right-clicking and opening many elements in a new tab due to poor web coding.
Pros
- The value of the comprehensive business package for the very affordable price.
- I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce.
Cons
- There is a user limitation (max 4) on the RingCentral Meetings portion of the base software that really makes it unusable without upgrading, so that was a bit disappointing to find out.
- The only complaint I have is that if you dont start your meeting within 5 minutes of logging into the meeting then the system kicks you out and you gave to call back in and start over.
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