Bandwidth

OnBoard

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Ratings & Reviews

Overall Rating

4.62 / 5 (110)

4.69 / 5 (333)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

December 4, 2019

February 17, 2020

Pros/Cons

  • Pros

  • Tooling is great and easy to use. It offers much more customization without having to contact the vendor than anyone else. Customer service is stellar across all teams.

  • The user friendly dashboard is great! I love the new number ordering section and how easy it is to upload line options for a large amount of numbers at one time.

  • Cons

  • Not much, everything is easily accessible from the start. The only thing I would like is a better way to handle certain tasks en masse, but their customer service is great and can handle any request.

  • I would say the ordering of phone numbers can sometimes be tedious. The old version is what I use and it is much easier to navigate.

  • Pros

  • I love the ease of access and it is so user friendly.

  • It is easy to use it on the iPad and the tech support is great.

  • Cons

  • The approval function needs a little tweaking, at least from our perspective, but the overall voting piece is very easy to use.

  • The admin site is a little complex and the learning curve is a bit steep but once you figure that out everything works good.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots