BigMarker vs Dialpad

RATING:

4.8

(383)

BigMarker has 383 reviews and a rating of 4.85 / 5 stars vs Dialpad which has 518 reviews and a rating of 4.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (383)
4.3 (518)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
5 / 5
4 / 5
Last Review Written
November 28, 2023
April 2, 2024
Pros/Cons
  • Pros

  • Clean and nice UI, awesome UX, incredible reliability (key factor in Webby apps) and really good support.
  • Tons of free marketing integrations, free API access. Plus an easy to use frictionless presentation experience that you can tailor to your need on an event to event basis.
  • Cons

  • No reliable, No stability, No intuitive, Bad recording quality. I put 150 in a webinar and the whole platform went frozen.
  • When the video was finished I turned the mic on and did my part of the webinar. When I went to replay the recording the quality was terrible.
Read all user reviews
  • Pros

  • Established a business phone #, a conference call # and voicemail in a matter of minutes. I love that you can text from the web app.
  • Affordable price for small businesses with great user interface. Apps are available for all platforms.
  • Cons

  • They want you to pay a ridiculous amount in fees that no other virtual phone company charges. There's no separate contact list for the account.
  • I have experienced times where there is no alert that I have a missed call or voicemail unless I check the app itself.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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7 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos