About BlueJeans

BlueJeans is a cloud-based video conferencing solution that helps mid to large size businesses with text chat, content sharing, multiple participants and meeting recording. Blue Jeans delivers services through products including Blue Jeans Meetings, Blue Jeans Events and Blue Jeans Rooms. The software can be accessed from platforms such as Microsoft Lync, Google Hangouts, Avaya Scopia and Cisco Jabber.

While BlueJeans standard meeting mode supports up to 25 audio or video participants, large meetings can have around 100 participants. Primary features of the solution include dual-stream support, group text chat, video sharing, meeting recording, historical reports, encrypted meetings, HD content sharing, SSO support, browser and mobile integration and multi-pa...


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Supported Operating System(s):

Web browser (OS agnostic)

399 Reviews of BlueJeans

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(207)

207

4 stars

(141)

141

3 stars

(38)

38

2 stars

(9)

9

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 399 results

August 2019

Shahid from Optymyze

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2019

Blue Jeans the name is so unique so are the capabilities and experience of Blue Jeans!

We had audio issue with our previous platform which has eradicated with Blue Jeans in place. Our communication is more smooth and better

Pros

We switched to Blue Jeans and we find it a lot a better. Audio quality through my laptop has been amazing which always had been an issue with other platform. The best feature is we do not need a host to continue a meeting, even if the host left the rest can continue. We are liking this a lot and having more better internal/external communications.

Cons

Nothing so far, as a improvement few better training scheduled when implemented will make user be more independent.

Reasons for Choosing BlueJeans

Management decision

May 2020

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

May 2020

Bluejeans offers great audio and video quality in a Web Conferencing environment

Bluejeans is a solid web conferencing product which offers excellent audio and video quality. Once they work through the issues with performance in the software, it will be far superior to others in the marketplace.

Pros

Bluejeans has a very easy interface to use as well as superior dolby sound in comparison to other products.

Cons

The client software has a heavy interface which takes quite a bit of time to install. It alsodoes not run as fast as competitors such as Zoom or Cisco Webex.

Reasons for Choosing BlueJeans

The superior audio and video are second to none.

October 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

October 2018

Rarely get Good Quality Video & Audio

Overall I find myself often frustrated that I didn't hear someone at a critical moment. not always - but just enough times to leave a bad taste. I know this is also per connection quality - but when other similar software works with the same connection, you start to wonder.

Pros

Bluejeans generally works, you can have multiparty video conversations with presentations, recordings. it's pretty easy to combine outsiders and insiders on the calls, usually, you just click the link and it works. It's easy to use your 'personal' standing meeting or set a special code for a named meeting. Like I said - it generally delivers on the promise of video conferencing with people.

Cons

There is a lot amiss. I've used it many times from many connections and never gotten really good quality audio and video. You often get latency and breakups in situations where Hangouts or even Facetime would sail through. The chat window is hidden and in my experience almost never used. you can't control who you see (just a few modes), and there's often trouble recognizing headphones etc. So quite buggy.

April 2020

MARIAN from Cushman and Wakefield

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Blue Jeans is great

Overall experience with Blue Jeans is excellent. The platform never failed no one in the company and is very user friendly.

Pros

I like the fact that you can assign users different levels of action. It is very good when you have Town Halls or big Events

Cons

You can not upload a power point like you can do with a video and also for the moderator you do not have a preview screen, like to add something in the queue.

November 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2019

Great Choice for all remote meeting and conferences

My overall experience is too good. I usually conduct offshore interviews using bluejeans platform. The only thing i have to share weith the candidate is the auto generated link in email. :)

Pros

Our company is using BlueJeans Primarily for meetings with our offshore vendors. We use it for demonstration purposes where we have to present a demo or our vendor has to showcase their product. We have a small mid-size company with few collogues at remote areas from all function, IT, HR etc. We prefer using Bluejeans instead of other phone apps.

Cons

One small issue I would like to highlight is the audio feedback from speakers back to microphone. I think bluejeans does not handle voice of presenter heard back to him from remote microphone which causes issues and we manually have to keep the mic and speaker piece at distance.