BlueJeans Meetings

RATING:

4.3

(585)

About BlueJeans Meetings

BlueJeans is a cloud-based video conferencing solution that helps mid to large size businesses with text chat, content sharing, multiple participants and meeting recording. Blue Jeans delivers services through products including Blue Jeans Meetings, Blue Jeans Events and Blue Jeans Rooms. The software can be accessed from platforms such as Microsoft Lync, Google Hangouts, Avaya Scopia and Cisco Jabber. While BlueJeans standard meeting mode supports up to 25 audio or video participants, large meetings can have around 100 participants. Primary features of the solution include dual-stream support, group text chat, video sharing, meeting recording, historical reports, encrypted meetings, HD content sharing, SSO support, browser and mobile integration and multi-party meetin...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

BlueJeans Meetings Pricing

BlueJeans Meetings Pricing Plans: Basic Plan: Free Blue Jeans Pro: $11.65/month Blue Jeans Enterprise: $16.32/month

Free trial: 

Not Available

Free version: 

Available

BlueJeans app is free on any Android or Apple device.
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BlueJeans Meetings Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for BlueJeans Meetings

1 - 5 of 585 Reviews

James

501 - 1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2022

Updated and more stable

User Profile

Stéfano

Verified reviewer

Consumer Goods, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

Great tool for companies with teams in different locations

Bluejeans is suitable for every enterprise meeting with teams in different places. It makes easy to connect, to talk through audio and text, also share video showing the team and sharing the screens, enabling the user to select specifically what he wants to share and hide everything else, which is very important for privacy and especially in a work environment. Inside the Company it offers integrated interface with Outlook for example which makes it even easier to operate, and the access for people from outside the company is also simple, making it a great option if you're talking with outside teams, suppliers, and others.

PROS

Easy to set up calls and have access links available for users from both inside and outside of the company. You can also share the screen for presentation, making it possible to share only one app and hiding the others (for privacy) or selecting which screens you want to share (if using multiple screens). Meeting recording is also available and is a valuable function for important and long meetings, to review the meeting minutes taken for future reports.

CONS

Connection sometimes lags when having too many attendants - for example, over 15-20; If BlueJeans could offer any mic filter software that would be great, sometimes people that connect have terrible mics that can every noise that's around and makes the meeting a lousy experience. Of course, the equipment can be changed, but a function to have a better noise filter within the software would be excellent; Easier connection for people outside the company, which don't have the app installed. Sometimes it is confusing for suppliers that are not used to the app and have to connect.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

Good overall, always room for improvement

We use bluejeans for intensivied contact between HQ and our operating companies globally. Also in larger countries, sales teams use it for sales calls.

PROS

Bluejeans nicely (and stable) integrates with outlook (incl O365). Scheduling calls is as any other with the plugin Although development on features was relatively slow from a user perspective, the last year Bluejeans caught up with newcomers by adding loads of new features, making it a true competitor (again) Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends And last but not least, it can connect anything to a meeting (apps, dialin call, roomsystem h323, even other platforms)

CONS

Video and audio seem more out of sync than with other solutions. Requires more bandwidth in comparisson (although not an issue in these days) The background image option is causing high cpu usage (could be improved, but only causing the fan to blow harder) On admin side: more reporting on users and sync between user mngt and command center usage reports would be nice (for example show historic meetings of all users vs users currently holding an account). Also time dimensions not always export properly to excel

Reason for choosing BlueJeans Meetings

Mostly our complex requirements for desiring to connect virtually any device (including h323, telephone, cisco telepresence etc) in one call

User Profile

Kacey

Verified reviewer

Venture Capital & Private Equity, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2019

Good for in-room conferencing

PROS

BlueJeans has different login options, which makes it good for meeting with multiple people and locations. You can call in on phone if not by a computer. Our office uses it for in-room systems. You can have more guests on this platform and meeting software than a lot of the other ones such as Google Hangouts. I've found the app to be very helpful and pretty stable, sometimes more stable than the desktop version.

CONS

When using the in-room system, it can take awhile to sign on and you have to know a few different numbers, making it feel clunky or needing to arrive to meeting early to get set up. I've found that the performance on desktop can take a lot of computer and internet use sometimes depending on what else I'm running at the same time.

Ishrat

Research, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Sessions in BlueJeans Meetings can be began as a simple click

one of the best cloud-based video conferencing platform that enables enterprises to host video meetings with ease.

PROS

With Dolby Voice positional audio, dynamic sound leveling, and background noise suppression, I'll be able to hear everyone clearly. By clicking a button, I can add a video or audio call to any Google, Microsoft Outlook, Robin, or FreeBusy calendar invite without entering a PIN, conference ID, or password. I can attend or lead meetings from anywhere you have an internet connection using your choice compatible device. Whether in the office or on the go, employees may quickly host or join meetings using straightforward desktop or mobile software. They can also use a supported browser without downloading any additional software or add-ons. I can share my screen with others during the meeting to encourage participation.

CONS

Despite the fact that I can exchange films between participants, BlueJeans does not allow me to send simple files or documents. Some long-time users have claimed that the content isn't always recorded in its entirety, with parts missing. In comparison to its competitors, BlueJeans has a greater latency rate.

Reason for choosing BlueJeans Meetings

Through live video conferencing, BlueJeans aims to break through the technical boundaries that exist between applications, computers, and conference room systems, allowing people to engage and work more efficiently.