Lesser known company keeping up with/surpassing the big guys.
Value for Money
Panterra Networks has been a very easy company to work with. They have immediately addressed and fixed any issues that have come up; which have been very few and all very minute. Their VoIP system has given our company a more professional edge, and allowed us to filter calls with ease. For any VoIP phone system, make sure you have the proper cabling (cat5) in your office to power and connect the phones. We ended up paying to have a local communications and wiring company come in to update the existing wiring we had and install a PoE switch.
Customer service is some of the best I've experienced! No wait to speak to an actual person when I call with account add-ons, and technical support. All the features and amenities that the bigger/more well known companies offer. Customizable plans, sales people that are knowledgeable and experienced in VoIP technology, assigned team of expert "onboarding" staff to get you up and running and answer any questions in your first few weeks. They own the technology that they are using, which some of the other more well known companies do not.
No plans that include international dialing. Their international rates are very reasonable, but if you are calling numbers outside of the US or Canada frequently, it could add up.