All CallHippo Reviews
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CallHippo Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.6
Value for money
4.2
Functionality
4.3
Pros
"It allows you to get plan according to the needs and pay for only services you wanna use, Great work team Call Hippo!"
"Call Recording feature, ability to get support quickly are the best aspects of the service."
"Also, updating the old school rectangular UI to a modern, rounded design would greatly improve the user experience."
Cons
"To convert a "Test Analyst" user to a different role (even with the Owner profile) I had to open a chat and talk to support. When trying to view the Help section, it redirects to a login page & even with the correct usernames & passwords, it says invalid login."
"The only issue with CallHippo is that the SMS Registration is a very lengthy process, and even after that, there is only 100 SMS"
"First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs."
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