CallHippo vs Cisco Jabber

RATING:

4.3

(565)

CallHippo has 565 reviews and a rating of 4.34 / 5 stars vs Cisco Jabber which has 1317 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (565)
4.3 (1317)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 17, 2024
April 10, 2024
Pros/Cons
  • Pros

  • Easy to set up, looks like good cost effective solution for my need.
  • Phone App - alternative to mobile. Amazing costumer support - they reply in the chat very fast.
  • Cons

  • Lack of voice mail drop and sms sequences was annoying in that i had to find different solutions to then stitch together.
  • The lack of paying attention to detail in the web pages was evident in similar problems that occurred getting the software to work.
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  • Pros

  • Cost-effective, user-friendly, very rare outage & quality of calls is really good.
  • Cisco Jabber is a great tool for unified messaging. It has been a great tool for people to have on their phones and work remotely.
  • Cons

  • No one ever is on Jabber anymore at my company, and I can't blame them as it's ugly and reminds me of AIM and MSN Messenger days.
  • The design is very dull. The fuctionalities are just limited to chat and voice call, no vodeo call.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos