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Overall Rating
4.38 / 5 (193)
Ease-of-Use
4.5 / 5
Value for Money
4 / 5
Customer Support
4.5 / 5
Functionality
4 / 5
Last Review Written
December 24, 2020
Pros/Cons
  • Pros

  • Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business.
  • I appreciate the focused training with my dispatch team that has resulted in increased conversion rates and revenue.
  • Cons

  • We were quite frustrated that no one from CallSource told us about this outage and even more so, that it happened in the first place. It took far too long to get working again.
  • One downside is that we had two outages within the last year where all of our tracked numbers weren't working due to a system wide outage.
Pricing Range
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FrontRunners

2021

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Deployments
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Desktop - Mac
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On-Premise - Windows
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Support
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Knowledge Base
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24/7 (Live Rep)
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Training
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