CallSource vs Doodle
CallSource has 195 reviews and a rating of 4.38 / 5 stars vs Doodle which has 1771 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business.
- I appreciate the focused training with my dispatch team that has resulted in increased conversion rates and revenue.
Cons
- We were quite frustrated that no one from CallSource told us about this outage and even more so, that it happened in the first place. It took far too long to get working again.
- One downside is that we had two outages within the last year where all of our tracked numbers weren't working due to a system wide outage.
Pros
- I would think they could be making money with user fees off of this fantastic idea/platform, but no - it's free. It's quite simple and intuitive.
- People however are another story...Doodle allows you to select times that will work for you and then everyone else gets to vote on what times will work for them - may the best time win.
Cons
- A problem that I encountered is that everyone has a different calendar system and some do not use them at all. So, this could be a problem for reminding people when the meetings are.
- There is very little that I don't like about this software. I might be able to come up with a small dislike if I think about it really hard, but really can't.
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FrontRunners
2021
FrontRunners
2022
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