CallSource vs Google Meet

CallSource has 193 reviews and a rating of 4.38 / 5 stars vs Google Meet which has 10591 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.38 / 5 (193)
4.46 / 5 (10591)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 24, 2020
June 28, 2022
Pros/Cons
  • Pros

  • Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business.
  • I appreciate the focused training with my dispatch team that has resulted in increased conversion rates and revenue.
  • Cons

  • We were quite frustrated that no one from CallSource told us about this outage and even more so, that it happened in the first place. It took far too long to get working again.
  • One downside is that we had two outages within the last year where all of our tracked numbers weren't working due to a system wide outage.
  • Pros

  • I like the customization features allowed for the software. Moreover, the quality is pretty good.
  • Easy to use, good customer service, great way to gain more clients, good functionality and highly recommended.
  • Cons

  • Functionality to delete a message sent by mistake is not available.
  • There are issues with audio receiving etc. It is also oversimplified so it is also boring compared to it’s competitors such as messenger, imessage etc.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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