CallSource vs TeamViewer Remote
CallSource has 195 reviews and a rating of 4.38 / 5 stars vs TeamViewer Remote which has 11428 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business.
- I appreciate the focused training with my dispatch team that has resulted in increased conversion rates and revenue.
Cons
- We were quite frustrated that no one from CallSource told us about this outage and even more so, that it happened in the first place. It took far too long to get working again.
- One downside is that we had two outages within the last year where all of our tracked numbers weren't working due to a system wide outage.
Pros
- Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.
- I like the possibilities and simplicity. It's an excellent software to help collegues and customers.
Cons
- Unstable internet connection:Â some times the connections are lost. I can not control other devices in my local network without an internet connection.
- Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.
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Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2021
FrontRunners
2022
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