All CTM Reviews
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CTM Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.6
Value for money
4.5
Functionality
4.6
Pros
"The depth of features, integrations, and customization makes it a long-term solution rather than a short-term tool, and it’s become a core part of tracking and optimizing performance."
"CTM has enable us to give our agents multiple phone numbers at once to help streamline our ability to make calls nationwide."
"It’s a reliable, enterprise-level platform that delivers accurate call attribution and detailed reporting, which makes marketing decisions much clearer."
Cons
"CTM unfortunately has the capacity to be buggy, and often times there's limited resources to help (unless you pay for an additional support package)."
"Billing can be rather complex if using many features, so it can cause a lengthy audit process."
"Agency accounts cannot have multiple sub accounts open and reporting at once."
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