Chili Piper

RATING:

4.4

(120)

About Chili Piper

Chili Piper is the #1 Meeting Lifecycle Automation platform, helping revenue teams connect with buyers faster and convert more revenue. Instantly qualify, route, and schedule inbound leads with Concierge. Book one-click meetings from anywhere with Instant Booker. Automatically assign leads, route meetings, and sync everything with your CRM. Chili Piper allows businesses to add multiple users on the platform and view upcoming meetings on a calendar. Managers can remind prospects and meeting assignees about scheduled appointments via email notifications or SMS. Additionally, organizations can collect lead information through web forms and automatically assign incoming requests to agents based on region, ownership or configured rules. Chili Piper facilitates integr...

Chili Piper Pricing

Please see pricing details here: https://www.chilipiper.com/pricing

Starting price: 

$30.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Chili Piper analytics

Chili Piper Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Chili Piper

1 - 5 of 120 Reviews

User Profile

Noime

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

The best tool for creating sales meeting invite and handoff

Chilipiper is very useful in scheduling sales a meeting and sending client handoffs to another department. Their chrome extension is quite handy for a quick customer invite. All I need to do is asks for the customer's email and paste it on the extension and the system automatically send a quick invite so I don't have to look further at the customer's account.

PROS

It is integrated with salesforce, google chrome as extension, and slack which is very convenient for keeping track of my client meeting. It also sent me and the client an email reminder so they won't forget our meeting schedule which is crucial as the customers are always busy.

CONS

Just the occasional bugs here and there where sometimes, the zoom meeting link is missing on my invite for no reason at all but they are quick to fix and provide a resolution

Reasons for switching to Chili Piper

The other department still uses calendly but I moved to the department that requires sales and leads and the best tool if your department needs to utilize warm leads, the better choice is chili piper.

Brooke

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Chili Piper is incredible - both the software and their team

PROS

I can't say enough amazing things about Chili Piper. It has increased our number of meetings booked with AEs, with leads (that meet our qualification criteria) able to book a meeting with an AE directly after completing a form on our website. Not only that, but the suggested times functionality within emails (where you can suggest meeting times to a prospect that enables them one-click booking from within the email) is a game changer - with huge success from this feature alone. The platform is intuitive and easy to use and also has huge scope for meeting a range of use cases. But not only is the platform fantastic, the Chili Piper team and our technical lead [SENSITIVE CONTENT HIDDEN] is hands down the best, giving next-level support and care for customers and their use cases to solve. Thank you [SENSITIVE CONTENT HIDDEN]!!

CONS

Excited for their Hubspot integration coming out soon!

Reason for choosing Chili Piper

Calendly is fantastic, but doesn't have the full range of features that Chili Piper does (that being said, Calendly is a slightly different type of product to Chili Piper and may not be a direct competitor). Calendly provides fantastic calendar booking functionality, but it doesn't enable meeting booking off forms or emails.

Ted

Internet, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2021

Do Not Purchase if you use LeanData

It would be one thing if Chilipiper customer service was interested in working with us to fix the issues but they are not inclined to do so. When they have engaged, they have been patronizing and impatient.

PROS

We us the automated calendar functionality - when it works and prospects are able to schedule time directly on our reps calendar, it works well and helps schedule meetings.

CONS

The software conflicts with LeanData. Chilipiper will tell you there is no problem and they deal with this all the time but the catch is that Chilipiper A) takes forever to populate fields that are crucial for routing the leads properly and B) sometimes just straight up doesn't populate those fields. We were promised during the sales process that there would be no problems with LeanData and now that there are, Chilipiper Customer Service is completely ignoring us. We have been forced to disable Chilipiper.

Ed

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

I couldn't live without Chili Piper and it's features

AMAZING, it has exceeded all expectations

PROS

ability to qualify prospects through the self-booking appointment process and auto direct the set appointment to the correct sales rep and auto track show rates with their deep native integration with SFDC

CONS

There are a lot of features and functionality to learn and implement which is a great thing and I'm not technically savvy with the implementation, I love architecting the stack and so it takes thought and understanding what it can do for you as a platform based on your vision of your flow and this can take some time and well worth it in the end

Reason for choosing Chili Piper

Features and functionality and how robust the platform is with it's deep integration with SFDC

Reasons for switching to Chili Piper

Calendly too basic and not enough features to execute my vision

Dani

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Best Scheduling platform put there

it's amazing, not only the features and functionality but also the CSM and support are super quick, helpful and know everything about it + they are really proactive which we appreciate a lot

PROS

It has ton of options, the routing, grouping and queues have so many option so it can support almost every business scenario, we only moving new departments to it

CONS

its complicated to learn everything and it takes time to master it but once you do - it's really worth the money!

Reason for choosing Chili Piper

because it solve better businerss cases for us

Reasons for switching to Chili Piper

we needed more robust solution