# CircleLoop Software Reviews, Demo & Pricing - 2026 > Review of CircleLoop Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/circle-loop-profile/ --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / CircleLoop Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/voip/circle-loop-profile/alternatives/) # CircleLoop Review From £5-£15/month Free trial 2 plans Wondering if CircleLoop is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview CircleLoop 4.5 [(13)](https://www.softwareadvice.com/voip/circle-loop-profile/#reviews) Pricing Starting at £5.00 per user per month ### About CircleLoop Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile devices. Key features include call transfer, voicemail to text, call recording, contact management and configurable call menus. The call analytics panel allows managers to monitor their team’s performance and listen back to call recordings, or barge calls in real time. In addition, the solution allows users to select local, national and mobile numbers to call from. Circle Loop helps teams to collaborate via features such as team voicemail, team greetings and conference calling. Integration include customer relationship management systems as well as apps such as Slack, HipChat and Capsule. Further, CircleLoop supports hardware including Bluetooth sets, speakers and handsets. Circle Loop provides its services on a monthly subscription basis. The solution has mobile apps for Android as well as iOS users and provides support over telephone, email, live chat and in-app chat. Wondering if CircleLoop is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## CircleLoop User Interface ## Popular CircleLoop Alternatives Main Product CircleLoop 4.5 [(13)](https://www.softwareadvice.com/voip/circle-loop-profile/#reviews) Ratings Breakdown - 4.62Ease of use - 4.62Value for money - 4.54Customer support - 4.54Functionality Pricing Starting at £5.00 per month Get Price Alternative Product [Wildix](https://www.softwareadvice.com/voip/wildix-profile/) 4.7 [(209)](https://www.softwareadvice.com/voip/wildix-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.17Value for money - 4.58Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14636)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.54Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Twilio](https://www.softwareadvice.com/voip/twilio-profile/) 4.4 [(506)](https://www.softwareadvice.com/voip/twilio-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.19Value for money - 4.03Customer support - 4.51Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zoom Phone](https://www.softwareadvice.com/voip/zoom-phone-profile/) 4.5 [(244)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.45Value for money - 4.21Customer support - 4.45Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Telnyx Suite](https://www.softwareadvice.com/voip/telnyx-profile/) 4.8 [(195)](https://www.softwareadvice.com/voip/telnyx-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.78Value for money - 4.61Customer support - 4.70Functionality Pricing Starting at $1.00 per month Get Price ## CircleLoop Pricing and Plans Starting price: £5.00 per month Free Trial Free Version Pay As You Go £5.00 per user, per month Plan includes: - All Circleloop Features(Including Call Recording - Conference Calling & Voicemail to Text) - Includes 1 UK Number - International Calls From 3p / Min - No Set-up or Activation Fees - SMS 4p / Message - UK Outbound Calls From 3p / Min - Unlimited Inbound Calls Unlimited £15.00 per user, per month Plan includes: - All Circleloop Features(Including Call Recording - Conference Calling & Voicemail to Text) - Includes 1 UK Number - International Calls From 3p / Min - No Set-up or Activation Fees - SMS 4p / Message - Unlimited Inbound Calls - Unlimited Outbound Calls From 3p / Min Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CircleLoop Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of CircleLoop Access Controls/Permissions Activity Tracking Alerts/Notifications Call Conferencing Call Tracking Call Transfer Collaboration Tools Computer Telephony Integration Conferencing Contact Management CRM Employee Directory IVR Live Chat Multi-Channel Communication Multiple User Accounts Real-Time Updates Recording Reporting/Analytics SMS Messaging Third-Party Integrations Unified Communications Video Conferencing Voice Mail Voicemail Transcription VoIP VoIP Connection ## CircleLoop Integrations HubSpot CRM Integration rated undefined from -1 review Insightly Integration rated undefined from -1 review Zoho Desk Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Copper Integration rated undefined from -1 review See all 17 integrations ## CircleLoop User Reviews Overall Rating 4.5 Ratings Breakdown 5 62% 4 23% 3 15% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 4.5 Functionality 4.5 Have you used CircleLoop and would like to share your experience with others? Stuart P. Verified reviewer Design Used daily for less than 2 years Review source Reviewed May 2018 Slick and intuitive app across desktop and mobile 4 I've been a Circle Loop user for over a year now and I've seen it grow from a straightforward call solution into something much greater. Using CL has enabled me to manage my calls through one easy to use streamlined interface. I'm excited to see what new features the app gains next. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: As a contractor, I'm often in a situation where its important to share my number with clients. By using Circle Loop I can keep my primary phone number private whilst sharing my CL number with clients. As my company grows with different departments (Development, UX, etc) I can make new hires and allow them to use their private phone and install Circle Loop on their device. This allows them to keep a device they are familiar with and remove the need to use a separate company phone. Cons: At the moment, there are few negatives for me. Circle Loop is competitively priced, has great customer support and a development team that is engaged with providing regular updates. If I had to choose one area that I would like to see improvement is the ability to manage conference calls, although I believe this is an upcoming feature in 2018. Read More VR Verified Reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Review source Reviewed September 2021 Best affordable Phone System for small businesses 4 I have a very good experience with CircleLoop. I use their service to run my business from home with ease and comfort, it also has helped me to save a lot of money that other companies are taking with the same functionality. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It was easy to set up and run. I like the simpleness of their user interface, it is very easy to use. Their integration is the best, I was able to integrate it with my favorite CRM software. Cons: Call routine rules setup is a little complex, and receiving SMS does not sends push notifications. Reasons for switching to CircleLoop It is very expensive and has a very limited selection of numbers. Read More SB Samantha B. Verified reviewer Marketing and Advertising 11-50 employees Used daily for more than 2 years Review source Reviewed May 2024 Good when it works 3 It is OK for the price, but its inconsistencies let it down. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: It is good when it works and is easy to call from FLG, straight to the clients through circleloop Cons: The inconsistency of the calls not logging with FLG has been a factor and continues to be. Circle Loop also doesn't always connect calls and you have to redial a few times sometimes before it does. Read More DS David S. Verified reviewer Information Technology and Services 2-10 employees Used weekly for more than 2 years Review source Reviewed February 2025 Affordable and easy to use VOIP service 5 I have used circleloop for several years both for myself and also on behalf of my clients (Via the Circleloop reseller program). I typically manage clients VOIP tenants via the Circleloop online dashboard. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how easy it is to set up, use and manage Circleloop and also how easy it is to add clients to it via my reseller account. Circleloop is also very affordable. Cons: I wish there was a more comprehensive dashboard with more features when it comes to managing calls, redirections and so on. At the moment there are less features than other similar VOIP platforms. Read More AR Ali R. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed September 2022 Great support and syste m 5 great product and team Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: great support, accessible and multi platform Cons: occassional call quality issues and drop outs but they are working on this Reasons for choosing CircleLoop better service and product Reasons for switching to CircleLoop better pricing and functions Read More Nathaniel C. Verified reviewer Used daily for less than 12 months Review source Reviewed May 2018 Really solid cloud-based phone system 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Running our direct lines and shared lines from the same iPhone app is great. The recent addition of call recording has been a massive benefit. The team at CircleLoop have been good, they're always looking to make improvements to the application and are their customer service team are responsive. Cons: They're all small niggles really. The text messaging system is a bit clunky and currently has no notifications enabled. Sometimes call transfer can be a little buggy. Incoming calls suffer from intermittent lag, with users phones ringing at different times. Rather than having a single 'contacts' tab, contacts are split into a users contacts and shared contacts, which means you have to search in both for a contact if you can't remember where they were saved. Read More VR Verified Reviewer Used daily for less than 12 months Review source Reviewed May 2018 HIGHLY impressed with CircleLoop 5 Making calls is no longer a hassle. It's easy, excellent value and accessible on all my devices. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I've tried many other VOIP providers, however the quality of Circleloop's service has surpassed many of the other larger players in the market. It's easy to get set up and the quality of calls is superb. I can forward calls to my mobile when I need and I appreciate getting voicemail transcription alerts by email. I have a UK and US number and i can switch between the two to make outbound calls. It's brilliant. Cons: Awaiting more integrations with apps, but they integrate with the major CRMs and I know they are building more. Read More HC Hannah C. Verified reviewer Financial Services 2-10 employees Used daily for less than 2 years Review source Reviewed November 2020 Fantastic customer service and simple to use software 5 Works well for our business. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: All you need is on one screen, the last number called, the link to any voicemail message and the set up is straight forward. Cons: The out of hours option isn't intuitive at all, it isn't clearly marked on what the times entered represent. Perhaps it would work well to have the option to have a miniature screen of it in the corner whilst working on other things to keep an eye on if a call comes in etc. Reasons for switching to CircleLoop Vonage was expensive and didn't work for us. Read More LB Liane-Rose B. Verified reviewer E-Learning 11-50 employees Used daily for less than 12 months Review source Reviewed November 2020 Easy to Use 3 I absolutely love the product, its great and I don't want to switch to another. The only thing that might prompt me to consider another product is if I have to chase customer services again for a response. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: I love that Circle Loop is really easy to set up. The design is so user friendly too. Cons: Unfortunately we've had some syncing issues between Circleloop and our CRM. I had to follow up with the customer service team on multiple occasions to find out whether the problem was being looked into or not. Fortunately someone got back to me eventually but it was frustrating that I had to chase for a response. Read More Johnny A. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed October 2018 Awesome phone app at an affordable price. 5 Overall experience has been very good, and I am happy I finally found a phone app that I can use! Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: I love that they have a desktop app and a phone app. I also like that I can connect it directly with my ZOHO crm. I also love that the price is very affordable compared to most other phone apps. Cons: The customer service is a little slow at responding and could be a bit more helpful. Read More Showing 1 - 10 of 13 Reviews Load More Reviews ## Other Top Recommended Business Phone Systems Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1205) Recently recommended **21** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **11** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (569) Recently recommended **10** times [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) **4.8** (325) Recently recommended **5** times Stuck Between Options? 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