# Cisco Jabber Software Reviews, Demo & Pricing - 2026 > Review of Cisco Jabber Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/cisco-jabber-profile --- [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / Cisco Jabber Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/cisco-jabber-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/cisco-jabber-profile/alternatives/) # Cisco Jabber 2026: Benefits, Features & Pricing Wondering if Cisco Jabber is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Cisco Jabber 4.3 [(1334)](https://www.softwareadvice.com/voip/cisco-jabber-profile/reviews/) Pricing Pricing available upon request ### About Cisco Jabber Cisco Jabber is a unified communication software solution designed to facilitate the collaboration and communication needs of any business. With Jabber, users are able to utilize video and voice conferencing, messaging, and screen sharing capabilities on any mobile device such as iPhone or Ipad to work anytime, anywhere. Jabber include instant messaging, voice calls, video calls, voice messaging, desktop sharing, an XMPP client and more. Jabber offers additional features such as multilingual support, an integrated Cisco phone line and Cisco unified communications manager integration for manageable call control and session management. Jabber also includes bot framework to help businesses automatically send and receive messages, handle active chats and answer incoming calls. Jabber’s pricing is available on-demand and can also be purchased from Cisco or any Cisco partner. Jabber is available as a mobile app for any iOS or Android device. Wondering if Cisco Jabber is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. ## Cisco Jabber User Interface ## Popular Cisco Jabber Alternatives Main Product Cisco Jabber 4.3 [(1334)](https://www.softwareadvice.com/voip/cisco-jabber-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.15Value for money - 4.16Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11061)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17594)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24129)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14616)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/) 4.6 [(14106)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.34Value for money - 4.26Customer support - 4.61Functionality Pricing Starting at $6.00 per month Get Price ## Cisco Jabber Pros and Cons We analyzed 1,334 verified reviews for Cisco Jabber to find out what actual users really think. Select to learn more Streamlined Internal Collaboration Tools With Cisco Jabber, teams can communicate efficiently through instant messaging, voice, and video. Presence indicators show availability, and integration with other business tools helps streamline workflows. The platform supports secure, company-wide communication, making it easier to collaborate, share screens, and stay productive whether working remotely or in the office. Multi-Device Phone Connectivity Cisco Jabber offers strong phone integration, letting users access work calls from PCs, tablets, and mobile devices. You can use softphone features, manage multiple lines, and keep your personal number private. The app connects with Cisco phone systems and hardware, providing reliable communication and flexibility for users on the go. Flexible Calling And Chat Options Cisco Jabber lets you make and receive calls from your computer, mobile device, or desk phone, using your work number. You can chat, share screens, and manage contacts, all while integrating with phone systems and CRM tools. The platform supports conference calls, caller ID, and easy call management, making remote and office communication straightforward. Limited Chat History Retention Jabber often deletes chat history when the app is closed or the system restarts, making it hard to reference past conversations. There’s no reliable way to archive, search, or recover old messages, and chat logs don’t sync across devices. This can lead to lost information and frustration for users needing persistent records. Restricted Screenshot Sharing Features Cisco Jabber makes it difficult to share screenshots, especially in group chats. Users can’t drag and drop images easily, and screenshots often can’t be sent to offline users or groups. Shared images may disappear, open in low quality, or require extra steps, limiting productivity and collaboration during team discussions. Messaging Reliability And Limitations Messaging in Cisco Jabber can be unreliable, with issues delivering messages if recipients are offline or disconnected. Messages aren’t stored on the server, so missed messages can’t be retrieved later. The user interface feels outdated, and features like editing, deleting, or sending messages to offline users are missing. ## Cisco Jabber Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cisco Jabber Features - Popular features found in Collaboration Access Controls/Permissions Alerts/Notifications Calendar Management Collaboration Tools Discussions/Forums Document Management @mentions Screen Sharing Secure Data Storage Task Management Video Conferencing - More features of Cisco Jabber API Call Recording Chat/Messaging Communication Management Conferencing Electronic Hand Raising Event Management File Sharing File Transfer Live Chat Meeting Management Mobile Access Presentation Streaming Presentation Tools Real-Time Chat Real-Time Notifications Recording Scheduling Two Way Audio & Video Two-Way Audio & Video Video Call Recording Video Streaming ## Cisco Jabber Integrations Webex Suite Integration rated 4.8 from 13 reviews Microsoft Outlook Integration rated 4.3 from 11 reviews Google Calendar Integration rated undefined from -1 review ## Cisco Jabber User Reviews Overall Rating 4.3 Ratings Breakdown 5 47% 4 39% 3 11% 2 2% 1 1% Secondary Ratings Ease of Use 4.4 Value for money 4.1 Customer support 4.2 Functionality 4.1 NL N L. Verified reviewer Education Management 501-1000 employees Used daily for less than 12 months Review source Reviewed November 2023 Cisco Jabber 4 Pretty good. I would use it again if I had to work off site. Ratings Breakdown 5 Ease of use 4 Functionality Pros: Ease of use, able to view company directory, minimal training, we could hit the ground running. Using Jabber to call out without using my personal phone number was very important for us. I was also able to differentiate calls on my cell phone - the ring tone was helpful in letting me know if it was my personal phone call versus a work call. Cons: Connectivity issues. Sometimes calls would drop. The Jabber calls show up in my call history on my personal cell phone. I'd prefer to keep work call history separate from my personal call history. Read More Sara O. Verified reviewer Government Administration 11-50 employees Used daily for more than 2 years Review source Reviewed December 2019 Incredibly useful for companies that use phones 4 I use Cisco Jabber daily to communicate and it is smooth and efficient. If your company uses phones (I know there are a growing number of businesses that do not offer phone support at all), I highly recommend Cisco Jabber for clear communication. I have never had an issue with the voice/instant message services in over 2 years of using them. Ratings Breakdown 4 Ease of use 4 Functionality Pros: I love that when someone leaves a voicemail, it sends a transcript directly to my email. As someone who prefer to read over listen (I know this is an odd trait for a millennial), this greatly improves my work day and allows me to keep working without having to listen to voicemails. Cons: I find the instant messenger clunky and old fashioned. Let's make the interface modern, Cisco! Reasons for switching to Cisco Jabber I changed companies and now don't have to use Jive ever again, thank goodness. Cisco offers excellent voice (unlike Jive) and I never have the issues of dropped calls, bad audio, choppy reception, not receiving calls, and other issues I experienced with Jive. Read More AS Ashley S. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed November 2023 Thumbs up! 5 Ratings Breakdown 5 Ease of use 3 Functionality Previously 5 Pros: I have been using this since the Covid pandemic started. It's really easy to use. It makes working a hybrid schedule a lot easier because you can give your client your Jabber number to reach you when you are working at home. They can leave voice messages if you are unreachable, and you can call them back. It's nice because it's hand's free and you can multi-task if needed! Cons: You have to be connected to WIFI in order to make calls from your computer. Read More Benjamin H. Verified reviewer Information Technology and Services 501-1000 employees Used daily for more than 2 years Review source Reviewed July 2019 Excellent business-level communications 5 As far as chat/messaging utilities goes, you really can't beat this one since it easily integrates with many other cisco software products making for a seamless experience when working with others and communicating with clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It has most of the basic functions to allow easy communication and sharing of documents in an office environment. It also organizes any files making them easy to locate later when needed. Cons: The history it stores for communications is a bit limited at times especially when you realize you need to go back to review a conversation only to find it was just outside the time limit it saves. Reasons for switching to Cisco Jabber The integration with other Cisco products was the primary reason. Read More Ravikumar K. Verified reviewer Consumer Services 10000+ employees Used weekly for less than 2 years Review source Reviewed February 2023 Jabber Review 5 Very Good and simple to use. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: I like the video streaming quality and audio quality. Really very good Cons: I think cost is the factor and ofcouse if you have a better negotiation then it can be sorted Reasons for switching to Cisco Jabber We had some issues with the solution so often that we thought we should change Read More Samson L. Verified reviewer Financial Services 10000+ employees Used weekly for less than 2 years Review source Reviewed July 2019 Jabber as a Desk Phone replacement 3 The Desktop call quality is great but the interface still have rooms for improvement Mobile option is a nice feature but voice quality is unacceptable most of the time (My firm actually disabled this feature at the moment due to the quality issuse Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Our firm is gradually rolling out Jabber as a desk phone replacement. Overall the experience is pleasant. Voice quality is good. But the UI can tweaked a bit Cons: \- We tried Jabber on Mobile (Android app) but the experience was far from perfect. Voice qaulity was really bad even though the network speed was good - There is always confusion if user has multiple of speakers/headphones. while it is changable through the menu options, I think it should show on the main windows so user can see if a wrong one was chosen and can change easily on the fly - To call a number, we simply need to type the number out in the Jabber window. In our firm, we have many old fashion user that would like to see the keypad and initial calls from there. Also, there should be an option to display a keypad whenever a call is made instead of require manual toggle to show the keypad. Some of our users work require them to make many phone call and then use the keypad to select different options after the call is established Reasons for choosing Cisco Jabber It's a Cisco products that our firm would like to combine most communication solutions with the same vendor Read More VR Verified Reviewer Telecommunications 10000+ employees Used daily for more than 2 years Review source Reviewed June 2021 Overall its useable 4 Overall its a ok software to use Ratings Breakdown 4 Ease of use 5 Value for money 2 Customer support 3 Functionality Pros: Easy to chat with team members and communication Cons: Chat history takes longer to load and GUI is pretty bland. Reasons for switching to Cisco Jabber Slack has more integration with other third party tools like gsuite and slack give a array of options to communicate. Read More Heather H. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for less than 2 years Review source Reviewed July 2019 Jabber 5 I use Cisco Jabber constantly throughout the day, daily. It is a great tool to communicate with co-workers when you may not be available by phone. It is very user-friendly. I found it easy to add contacts, as well as set up different groups within my contacts. One of the features I really enjoy is that you can open previous one-on-one conversations and look back at what was said. Ratings Breakdown 5 Ease of use 4 Functionality Pros: Easy to use Saves one-on-one conversations Easy to do group chats Cons: It does not save group conversations after the conversation window has been closed. Reasons for switching to Cisco Jabber The company switched from Skype to Cisco Jabber. Read More VR Verified Reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed March 2020 Team chatting 5 We as a team with more than 200 users per day have little issues will any off the dad to day stuff. It just works and works well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like the fact that is can control my desk phone. Working away I can answer my phone with just a mouse click and it pops up in my screen and or i can decline call and it goes to voice mail with just one click. Plus it can do other things like play voice mail and share your screen for quick meetings. Plus it has a Active Directory Cons: Sometime the LDAP dose not bring over the new passwords when people are forced to change passwords. Than is about all we have had issues wish in 4 years. Reasons for choosing Cisco Jabber It was more integrated with our phone system and gave us more functionality and better management. Read More NW Nathaniel W. Verified reviewer Information Technology and Services 501-1000 employees Used daily for less than 2 years Review source Reviewed May 2025 Jabber review 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Makes it easy to connect and make internal calls and external calls. Cons: Can be finicky and disconnect from finesse dropping my calls. Read More Showing 1 - 10 of 1334 Reviews [See All Reviews](https://www.softwareadvice.com/voip/cisco-jabber-profile/reviews/) ## Cisco Jabber Popular Comparisons [Microsoft Teams vs Cisco Jabber](https://www.softwareadvice.com/voip/cisco-jabber-profile/vs/microsoft-teams/)[Google Workspace vs Cisco Jabber](https://www.softwareadvice.com/voip/cisco-jabber-profile/vs/google-workspace/)[Slack vs Cisco Jabber](https://www.softwareadvice.com/voip/cisco-jabber-profile/vs/slack/)[Zoom Workplace vs Cisco Jabber](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/420060-cisco-jabber/)[Microsoft 365 vs Cisco Jabber](https://www.softwareadvice.com/voip/cisco-jabber-profile/vs/microsoft-365/)[Microsoft SharePoint vs Cisco Jabber](https://www.softwareadvice.com/voip/cisco-jabber-profile/vs/microsoft-sharepoint/)[Webex Suite vs Cisco Jabber](https://www.softwareadvice.com/voip/cisco-jabber-profile/vs/webex/) [Compare All Alternatives](https://www.softwareadvice.com/voip/cisco-jabber-profile/alternatives/) ## Other Top Recommended Collaboration Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3519) Recently recommended **47** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3016) Recently recommended **39** times [Autodesk Forma](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/) **4.3** (2206) Recently recommended **20** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **15** times Stuck Between Options? 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