ULTATEL Cloud Business Phone System Software

ULTATEL Cloud Business Phone System Software

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About ULTATEL Cloud Business Phone System

ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange information on any device. We are passionate about using our technology and experience to help businesses address the challenges that matter to them, with an enterprise-grade platform that delivers exceptional service and 99.999% uptime. ...

ULTATEL Cloud Business Phone System Pricing

Up to 30% off + 5 months free, or up to 30% + a free phone for every user. Terms and conditions apply.

Starting price: 

$15.95 per month

Free trial: 

Available

Free version: 

Not Available

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ULTATEL provides you seamless communication on any device

ULTATEL Cloud Business Phone System User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 11 reviews

Mohamed

Company size: 11-50 employees

Industry: Design

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

ULTATEL Review - Reliable and affordable service

Service is reliable, feature-rich, and affordable in comparison to other service providers.

Pros

We moved to ULTATEL in December 2019, just before the pandemic and it was a very good move at the right time. ULTATEL helped us in making sure all our remote workers have no issue communicating with our customers and vendors as if they were in the office. We also like the reliability of the service with no downtime in these last 2 and half years. their customer service is great, if we need any change or reconfiguration of anything in the system, they are always available and quick to do the changes for us.

Cons

so far everything went smooth, nothing really missing

Reasons for choosing ULTATEL Cloud Business Phone System

ULTATEL plans have more features than the competitors at a lower price plus their customer service is rated better.

Kat

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Incredible Value and Customer Support

I am very happy with my purchase, the support I receive, and the company as a whole. I don't have much else to say but it really is a great product for the price, I've used Grasshopper before, and it was way worse and more expensive...

Pros

I love all the features that are included for the price. If I ever had an issue, their customer support would respond almost immediately, and I never had to wait. Integration into my CRM was also out of my hands as they did it for me.

Cons

For what I need, I have encountered no issues or something that I dislike.

Reasons for choosing ULTATEL Cloud Business Phone System

The price was better, and they assured me that they had better support.

Reasons for switching to ULTATEL Cloud Business Phone System

Terrible customer service and too many problems.

Justin

Company size: 11-50 employees

Industry: Insurance

Time used: Less than 12 months

Review Source: Capterra

2

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

June 2022

Okay

Overall the customer support has been great. The onboarding was fantastic.

Pros

I have access to set things up myself. Customer support is really good.

Cons

The integration with teams just doesn't work all that well.

Jason

Company size: 51-200 employees

Industry: Defense & Space

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

ULTATEL Review

They are amazing

Pros

Their customer service is unbelievable.... top notch!!!

Cons

Honestly nothing... everything about this service is great. Even have a fax solution

Reasons for switching to ULTATEL Cloud Business Phone System

Price

David

Company size: 51-200 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

The last Business Phone System you'll ever need!

Amazing. Each business requirement has been met with acceptance and success. We can always count on Ultatel for our needs.

Pros

The integration into our system was very easy to accomplish thanks to the expert team at Ultatel. Their customer service is always top tier and we feel confident and safe knowing we have them supporting our business. The product in itself is amazing, allowing us to provide critical features such as Cloud PBX, IVR and call routing, as well as new features we did not know were available such as call recording, efaxes and SMS texting within MS Teams!

Cons

No complaints, fully satisfied with the software