ULTATEL Cloud Business Phone System vs Microsoft 365

RATING:

4.6

(36)

ULTATEL Cloud Business Phone System has 36 reviews and a rating of 4.61 / 5 stars vs Microsoft 365 which has 13561 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (36)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
April 24, 2024
Pros/Cons
  • Pros

  • However, I believe that the most important thing about ULTATEL is their support. Every time I had to reach out, I had a delightful experience.
  • Everyone at Ultatel is super friendly, they have a quick response time and they always strive to help me solve my issues quickly and effeciently.
  • Cons

  • We loose service from time to time and have no way of communicating without the service.
  • The windows client loses connection after a while and needs to be restarted to continue working.
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  • Pros

  • It’s the best professional level software for any office or school. Very reliable and super user friendly.
  • I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.
  • Cons

  • It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.
  • If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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5 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos