About ClickMeeting

ClickMeeting is a cloud-based online meeting platform that allows users to run custom-branded webinars.

ClickMeeting’s key features comprise webinar room, webinar statistics, webinar recording, tests, surveys and web conferencing. Its webinar branding features allow users to create, design, add and resize webinar rooms, profile pages, waiting rooms and registration pages. The platform’s screen sharing tool is used in prospect marketing, document guidance, training and process demonstration applications.

ClickMeeting can be used in sales, marketing, e-learning, onboarding, training and enterprise webinar applications. In addition, it integrates with all social media platforms as well as google applications.  

ClickMeeting&...


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Supported Operating System(s):

Web browser (OS agnostic)

51 Reviews of ClickMeeting

Average User Ratings

Overall

3.92 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(23)

23

4 stars

(17)

17

3 stars

(3)

3

2 stars

(0)

0

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

December 2019

Pierre-Clement from base10 - Partage d'espaces de travail

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2019

THE Alternative to appear.in or skype.

My experience have been great with ClickMeeting, really ease to use and full of features !

Pros

I've been looking for a long time for an all in one tool that help us to create quick meeting room for up to 4 people but also being able to organise interactive webinar in order to generate more leads. That's when I found clickmeeting ! This all in one tool is perfect you can easily share your desktop, invite many people, create webinar, create simple meeting, interact on the same document and also easily share presentation. If like me you are searching for a perfect all in one webinar / meeting tool go for it !

Cons

The only cons I would have is that it might be tricky for some people, which are not familiar with the tool to give the ability for other participants to talk and activate their webcam. They have to go on the presenter video box and then click on the icons to activate their own mic and webcam.

Response from ClickMeeting

Replied November 2020

Hello Pierre, Thank you for the review! We are glad you enjoy using our platform. All the best, ClickMeeting Team

September 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2020

Brilliant with a few teething issues

We've been able to translate all of our face-to-face training into online training without any implementation costs, and made our overall delivery of training so much more efficient.

Pros

The teaching tools the webinar rooms offer are extensive, and look very professional for the customer. They are also intuitive for the presenter as well. This results in webinars that can be presented beautifully.

Cons

There are often issues with delegates joining the webinar rooms. This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

Reasons for Choosing ClickMeeting

The simplicity of the platform is just perfect, anyone could use it. Also significantly cheaper and better value for money.

Response from ClickMeeting

Replied November 2020

Hello, Thank you for the review! We are glad you enjoy using our platform. ClickMeeting Team

December 2020

Kristie from Mirum Agency

Company Size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2020

Easy to use, unique and perfect for video conferences and webinars!

ClickMeeting has been vital in breaking down the communication gaps that existed within our organization, it is used in our day to day life for multiple purposes with video conferences and webinars, for each of them it has been excellent. It has represented not only a time saving in contacting third parties, but also a space saving, as it has guaranteed quality communication with colleagues and clients without geographic space limitations. It's amazing how simple and fluid internal and external communication can become when you have such an effective tool for video conferencing as ClickMeeting, I have no hesitation in recommending it.

Pros

I like ClickMeeting since its implementation in our work environment, I like how intuitive its interface is and how simple and fast it is to hold meetings and webinars, in addition it is easy to invite and unite the audience. ClickMeeting has tools that are not only useful for establishing pleasant and fluid communication, but also for collaborating with colleagues and providing customer service and support.

Cons

There is one function that I have seen that ClickMeeting lacks and that is that the host does not have the power to silence the rest of the participants, other tools do have this function and it could be very useful to maintain order within the meetings and webinars.

Response from ClickMeeting

Replied January 2021

Dear Kristie, Thank you for your feedback. When it comes to webinars, only presenters are able to take a part and be heard. As a host you are able to control that. However, if you wish to know more please contact our support team and they will be more than happy to assist you further. Please contact them by email at support{at}clickmeeting.com. Once again thank you for your feedback. All the best, ClickMeeting Team.

July 2020

Cristian from IDT

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

July 2020

Très deçu

J'ai annulé mon compte suite à un problème technique pour lequel clickmeeting refuse de me rembourser une partie des frais. en tant que organisateur après plusieurs tests, mon publique ne m'a pas entendu alors que le micro était allumé.J'ai du me reconnecter et ai finalement réussi à être entendu après 15 minutes. Pas terrible pour une première. En tant que débutant pour les webinars j'avais besoin de l'outil pour une séance (unique dans un premier temps) Je n'avais pas compris que mon compte allait être reconduit sur le mois suivant automatiquement. J'ai également surestime le nombre de participants et donc payé plus cher que nécessaire. Le deuxième mois m'a été facturé (prolongé) sans que j'ai eu besoin d'une prestation. Le fait que leur service clientèle "primé" n'était pas d'accord pour rembourser cette sur-dépense me paraît abusé, même si tout est certainement contractualisé quelque part sur leur site. J'allais organiser d'autres webinars occasionnels mais tenu compte des conditions limitatives et peu ajustées par rapport aux réels besoins des clients je ne donnerai pas suite. Je trouve que les services ne vont pas du tout dans le sens du client et sont loin des services client proposés par Apple, Uber ou Amazon. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Pros

Liste CSV et vidéo facile à télécharger.

Cons

Mauvaise ergonomie, très difficile à configurer, lors mon premier (et dernier) webinar le publique ne m'a pas entendu pendant un moment alors que le microphone était allumé. J'ai du me reconnecter pour me faire entendre. Le service client est très décevant et pas du tout orienté dans le sens de la satisfaction client. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Reasons for Choosing ClickMeeting

Je pensais pour le prix mais j'ai fait une grande erreur. Cela m'a couté beaucoup plus cher que je pensais.

Response from ClickMeeting

Replied August 2020

Dear Cristian. Thank you for your opinion and mentioned cases. Microphone problems are often caused by: - another instant messaging service is activated that intercepts the sound signal, - opening tabs/windows in a browser with a ClickMeeting room. In these and similar situations, the fastest way is to turn off other messengers and start the meeting in a different browser. The procedure is well illustrated by our infographic: https://knowledge.clickmeeting.com/infographic/how-to-join-an-event/. Occasionally, a large number of cameras turned on during a meeting may result in sound dropouts when Internet connection is poor. We recommend temporarily deactivating participants' cameras. Our customer support team helps you quickly in similar cases. In the event of a refund, they are honored in justified cases. It is difficult for us to respond to matters on the basis of "I did not use the tool, I am asking for a refund". We hope that the client will read the terms of the account.

December 2020

Ariel from Moburst Mobile Growth

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2020

It's amazing how easy and fast it is to conduct video conferences and webinars using ClickMeeting!

Thanks to ClickMeeting we have been able to solve problems at the communication level both internally and externally. Internally, it has been very useful for us to consolidate communication and collaboration between colleagues. Externally, it has been very useful in promoting communication with clients and providing them with attention whenever they need it. It provides everything we need to interact remotely with one or several people. It is perfect for videoconferences and webinars, it could certainly be an effective solution to improve collaborative work and the way to provide attention to potential customers when the need arises. I highly recommend this tool.

Pros

ClickMeeting has been a great success in improving internal and external communication in our organization. ClickMeeting provides a secure and flexible way to establish contact with other people, host group meetings, and even conduct web seminars. I use it on a daily basis to keep in touch and collaborate from anywhere with my colleagues, and I also use it to provide attention and advice to clients when they need it. It is easy for the host to initiate video conferences, as well as easy for the audience to join.

Cons

There is a certain learning curve to overcome. You need a good internet connection to function efficiently and avoid interruptions in video conferences and webinars. Its price is somewhat high compared to other communication tools available in the market.

Response from ClickMeeting

Replied December 2020

Hello Ariel, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team