# CloudTalk vs Dialpad - 2026 Comparison - Software Advice > CloudTalk vs Dialpad - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/voip/cloudtalk-profile/vs/dialpad --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / CloudTalk vs Dialpad Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # CloudTalk vs. Dialpad: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # CloudTalk vs. Dialpad: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/voip/cloudtalk-profile/) [CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/) 4.4 [(268)](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/) Starting Price $19.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses CloudTalk Based on 268 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (28%), Professional Services (15%) and Retail, Consumer Goods & Services (12%) - Top use cases: Call Center (10%), VoIP (7%) and Business Phone Systems (5%) 76% of users recommend this product [](https://www.softwareadvice.com/voip/dialpad-profile/) [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) 4.2 [(564)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) Starting Price $27.00per month Free trial Free version Pros: - Multi-device support - Mobile app Cons: - Customer support issues - Unreliable call quality Who uses Dialpad Based on 564 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (18%), Professional Services (12%) and Finance & Accounting (9%) - Top use cases: VoIP (9%), Business Phone Systems (9%) and Call Center (8%) 69% of users recommend this product [](https://www.softwareadvice.com/voip/cloudtalk-profile/) CloudTalk 4.4 [(268)](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/) [](https://www.softwareadvice.com/voip/dialpad-profile/) Dialpad 4.2 [(564)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.4 Based on 268 reviews Ease of use 4.5 Value for money 4.2 Customer support 4.3 Functionality 4.3 4.2 Based on 564 reviews Ease of use 4.3 Value for money 4.1 Customer support 4.0 Functionality 4.2 ## User interface * * * ## Key features Features selected based on 832 reviews from Call Recording * * * Automatic Call Distribution N/A Call Logging 4.6 Call Monitoring 4.4 Call Recording 4.3 Call Routing 3.7 Call Scripting 2.7 Automatic Call Distribution 3.6 Call Logging N/A Call Monitoring 4.1 Call Recording 4.2 Call Routing N/A Call Scripting N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[ HubSpot Service HubNot enough reviews ](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/)[ BigCommerceNot enough reviews ](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/) [ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/)[ DomoNot enough reviews ](https://www.softwareadvice.com/bi/domo-profile/) ## Reviews * * * DV Dhanesh V.Team leadEducation Management, 201-500 employees "Shows what time the call has been done with recordings which is great too" Dec 15, 2025 Nishant B.BDMHospitality, 201-500 employees "Pricing can become expensive as you scale or add premium features." Aug 4, 2025 JR Jennifer R.TeacherE-Learning, 501-1000 employees "The platform is user-friendly, works well across devices, and helps streamline communication with staff, students, and families." May 25, 2026 SG Skyler G.Quality ManagerConstruction, 51-200 employees "Live chatting with a person or getting someone on the phone is difficult." May 19, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Ringover vs CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/vs/ringover/)[800.com vs CloudTalk](https://www.softwareadvice.com/voip/800-com-profile/vs/cloudtalk/)[RingEX vs Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/vs/office/)[Ringover vs Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/vs/ringover/)