# CloudTalk vs Microsoft Teams - 2026 Comparison - Software Advice

> CloudTalk vs Microsoft Teams - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/voip/cloudtalk-profile/vs/microsoft-teams

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CloudTalk vs Microsoft Teams

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 15, 2026

# CloudTalk vs. Microsoft Teams: 2026 Comparison

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Updated June 15, 2026

# CloudTalk vs. Microsoft Teams: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/voip/cloudtalk-profile/)

[CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/)

4.4

[(269)](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/)

Starting Price

$19.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses CloudTalk

Based on 269 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (28%), Professional Services (15%) and Retail, Consumer Goods & Services (12%)
-   Top use cases: Call Center (10%), VoIP (8%) and Call Tracking (5%)

76% of users recommend this product

[](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

[Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

4.5

[(11050)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)

Starting Price

$4.00per month

Free trial

Free version

Pros:

-   Communication
-   Meetings

Cons:

-   Security and Access Control
-   Video Conferencing

Who uses Microsoft Teams

Based on 11050 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (21%), Professional Services (10%) and Education & Learning (10%)
-   Top use case: Meeting (38%)

76% of users recommend this product

[](https://www.softwareadvice.com/voip/cloudtalk-profile/)

CloudTalk

4.4

[(269)](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/)

[](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

Microsoft Teams

4.5

[(11050)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.4

Based on 269 reviews

Ease of use

4.5

Value for money

4.2

Customer support

4.3

Functionality

4.3

4.5

Based on 11,050 reviews

Ease of use

4.4

Value for money

4.4

Customer support

4.2

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 11,319 reviews from VoIP

* * *

Agenda Management

N/A

Call Logging

4.6

Call Monitoring

4.4

Call Recording

4.3

Call Routing

3.7

Call Scripting

2.7

Agenda Management

4.8

Call Logging

N/A

Call Monitoring

N/A

Call Recording

N/A

Call Routing

N/A

Call Scripting

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

HubSpot CRMNot enough reviews

](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[

HubSpot Service HubNot enough reviews

](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/)[

BigCommerceNot enough reviews

](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)

[

SmartsheetIntegration rated 4.6 from 26 reviews

](https://www.softwareadvice.com/project-management/smartsheet-profile/)[

TrelloIntegration rated 4.4 from 27 reviews

](https://www.softwareadvice.com/project-management/trello-profile/)[

Microsoft PlannerIntegration rated 4.3 from 72 reviews

](https://www.softwareadvice.com/project-management/microsoft-planner-profile/)

## Reviews

* * *

DV

Dhanesh V.Team leadEducation Management, 201-500 employees

"Shows what time the call has been done with recordings which is great too"

Dec 15, 2025

Nishant B.BDMHospitality, 201-500 employees

"Pricing can become expensive as you scale or add premium features."

Aug 4, 2025

Yugma S.Assay development and integration technicianBiotechnology, 201-500 employees

"Features like video conferencing, file sharing, and integration with other tools make it a reliable platform for daily operations. While there are some usability and performance challenges, the benefits outweigh the limitations, making it an effective tool for team coordination."

May 4, 2026

Marc R.Digital Media SpecialistEducation Management, 1001-5000 employees

"Chat sprawl: Conversations could become fragmented across channels, private chats, and meetings, making it harder to track decisions over time."

Apr 24, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Ringover vs CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/vs/ringover/)[800.com vs CloudTalk](https://www.softwareadvice.com/voip/800-com-profile/vs/cloudtalk/)[Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Microsoft Teams](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-teams/)