About DCDial

DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant call and text campaigns.

The predictive dialer in DCDial lets organizations automate the management of lists, lead qualification and scripts to handle unanswered calls, fax machines, busy signals, disconnected lines and answering machines. It offers a host of features such as call recording, contact management, voice assistants, progressive and preview dialer, ringless voicemail and more. Additionally, managers can use the workforce management functionality to streamline a variety of operations like inbound/outbound call volumes fore...


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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of DCDial

Overall rating

5.00 / 5 stars

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August 2020

Mary from Bridgepoint Consulting Group

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Best functionality in the market

These guys are very client-oriented. They helped me to do all of the necessary integrations, provided me with detailed setup instructions, and shared helpful insights regarding dialing process. Our customer outreach has never been stronger, and DCDial provides details reports so we can see our results in real time.

Pros

One of the things that sold me on DCDial was the ability to customize the system based on my business needs. I had spoken to some other VoIP service providers before and they don't provide the same level of customization as DCDial.

Cons

There are a lot of settings to learn! Luckily their team has created a lot of resources to help you learn the system and they are very easy to get a hold of.

Reasons for Choosing DCDial

DCDial has more transparent and flexible pricing! The system also has more comprehensive functionality than any dialer we have used.