Dialpad

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Ratings & Reviews

Overall Rating

4.23 / 5 (294)

4.34 / 5 (1,157)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 19, 2020

February 21, 2020

Pros/Cons

  • Pros

  • The soft phone was easy to use and the experience was great on a Chromebook.

  • It's easy to use, easy to integrate, as well as easy to train and set up accounts as well. Taking calls on computer band phone is Handy and nice

  • Cons

  • Initially, the call quality was not as good as it is now and it is still improving. But I am impressed with the quick feedback tool to "rate the quality of this call" after most conversations.

  • I like the interface where you login initially, but after that, the software seems a bit clunky and unintuitive.

  • Pros

  • The free version of this software is great, there was no down-time, very easy to use, and not complicated for the older generation.

  • I love that it is so easy to use. Everything is very self explanatory and it is almost impossible to get confused while using it. I also like that I can choose my own URL for meetings.

  • Cons

  • Sometimes when using the browser only feature there have been glitches where the screen with need to be reloaded. But above all the pros vastly exceed the cons.

  • At times, the service can freeze and tend to lag on the other person's end, but never a sufficient amount to where it causes substantial issues. Otherwise I'm completely happy with this service.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

23 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots