# Dialpad vs RingEX - 2026 Comparison - Software Advice

> Dialpad vs RingEX - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/voip/dialpad-profile/vs/office

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Dialpad vs RingEX

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Updated June 15, 2026

# Dialpad vs. RingEX: 2026 Comparison

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Updated June 15, 2026

# Dialpad vs. RingEX: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/voip/dialpad-profile/)

[Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/)

4.2

[(564)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/)

Starting Price

$27.00per month

Free trial

Free version

Pros:

-   Multi-device support
-   Mobile app

Cons:

-   Customer support issues
-   Unreliable call quality

Who uses Dialpad

Based on 564 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (18%), Professional Services (12%) and Finance & Accounting (9%)
-   Top use cases: VoIP (9%), Business Phone Systems (9%) and Call Center (8%)

69% of users recommend this product

[](https://www.softwareadvice.com/call-center/office-profile/)

[RingEX](https://www.softwareadvice.com/call-center/office-profile/)

4.2

[(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/)

Starting Price

$30.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Features

Cons:

-   Call Quality
-   Pricing

Who uses RingEX

Based on 1204 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (13%), Professional Services (12%) and Health & Medicine (11%)
-   Top use cases: Business Phone Systems (12%), Telephony (9%) and Online Meeting (6%)

66% of users recommend this product

[](https://www.softwareadvice.com/voip/dialpad-profile/)

Dialpad

4.2

[(564)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/)

[](https://www.softwareadvice.com/call-center/office-profile/)

RingEX

4.2

[(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/)

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Add product

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## User satisfaction

* * *

4.2

Based on 564 reviews

Ease of use

4.3

Value for money

4.1

Customer support

4.0

Functionality

4.2

4.2

Based on 1,204 reviews

Ease of use

4.2

Value for money

4.1

Customer support

4.0

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 1,768 reviews from Call Recording

* * *

Auto-Dialer

N/A

Automated Attendant

N/A

Automatic Call Distribution

3.6

Call Logging

N/A

Call Monitoring

4.1

Call Recording

4.2

Auto-Dialer

4.7

Automated Attendant

4.5

Automatic Call Distribution

N/A

Call Logging

4.8

Call Monitoring

4.4

Call Recording

4.6

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Salesforce Sales CloudNot enough reviews

](https://www.softwareadvice.com/product/2764-Salesforce/)[

DomoNot enough reviews

](https://www.softwareadvice.com/bi/domo-profile/)

[

Microsoft OutlookNot enough reviews

](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[

OktaNot enough reviews

](https://www.softwareadvice.com/risk-management/okta-profile/)[

ServiceNowNot enough reviews

](https://www.softwareadvice.com/product/27432-ServiceNow/)

## Reviews

* * *

JR

Jennifer R.TeacherE-Learning, 501-1000 employees

"The platform is user-friendly, works well across devices, and helps streamline communication with staff, students, and families."

May 25, 2026

SG

Skyler G.Quality ManagerConstruction, 51-200 employees

"Live chatting with a person or getting someone on the phone is difficult."

May 19, 2026

Reneisha H.Clinical Programs ManagerMedical Practice, 11-50 employees

"Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues."

May 7, 2026

Reneisha H.Clinical Programs ManagerMedical Practice, 11-50 employees

"We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation."

May 7, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Ringover vs Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/vs/ringover/)[800.com vs Dialpad](https://www.softwareadvice.com/voip/800-com-profile/vs/dialpad/)[Ringover vs RingEX](https://www.softwareadvice.com/call-center/office-profile/vs/ringover/)[800.com vs RingEX](https://www.softwareadvice.com/voip/800-com-profile/vs/office/)