# Dialpad vs Zoom Phone - 2026 Comparison - Software Advice > Dialpad vs Zoom Phone - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/voip/dialpad-profile/vs/zoom-phone --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Dialpad vs Zoom Phone Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated May 26, 2026 # Dialpad vs. Zoom Phone: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated May 26, 2026 # Dialpad vs. Zoom Phone: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/voip/dialpad-profile/) [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) 4.2 [(564)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) Starting Price $27.00per month Free trial Free version Pros: - Multi-device support - Mobile app Cons: - Customer support issues - Unreliable call quality Who uses Dialpad Based on 564 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (18%), Professional Services (12%) and Finance & Accounting (9%) - Top use cases: VoIP (9%), Business Phone Systems (9%) and Call Center (8%) 69% of users recommend this product [](https://www.softwareadvice.com/voip/zoom-phone-profile/) [Zoom Phone](https://www.softwareadvice.com/voip/zoom-phone-profile/) 4.5 [(244)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) Starting Price $10.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Zoom Phone Based on 244 reviews - Popular among: Small businesses - Most common industries: Education & Learning (16%), IT & Software Development (14%) and Professional Services (12%) - Top use case: Online Meeting (48%) 80% of users recommend this product [](https://www.softwareadvice.com/voip/dialpad-profile/) Dialpad 4.2 [(564)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) [](https://www.softwareadvice.com/voip/zoom-phone-profile/) Zoom Phone 4.5 [(244)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.2 Based on 564 reviews Ease of use 4.3 Value for money 4.1 Customer support 4.0 Functionality 4.2 4.5 Based on 244 reviews Ease of use 4.5 Value for money 4.5 Customer support 4.2 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 808 reviews from Call Recording * * * Automated Attendant N/A Automatic Call Distribution 3.6 Call Logging N/A Call Monitoring 4.1 Call Recording 4.2 Call Routing N/A Automated Attendant 4.3 Automatic Call Distribution N/A Call Logging 4.3 Call Monitoring 4.1 Call Recording 4.3 Call Routing 4.2 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/)[ DomoNot enough reviews ](https://www.softwareadvice.com/bi/domo-profile/) ## Reviews * * * JR Jennifer R.TeacherE-Learning, 501-1000 employees "The platform is user-friendly, works well across devices, and helps streamline communication with staff, students, and families." May 25, 2026 SG Skyler G.Quality ManagerConstruction, 51-200 employees "Live chatting with a person or getting someone on the phone is difficult." May 19, 2026 WJ Whitney J.HR AssistantBanking, 201-500 employees "Zoom Phone makes it very easy to check your voicemails by adding them to a queue in the Zoom Workplace app." Jan 5, 2026 Kristl K.Sr Customer Service RepInsurance, 1001-5000 employees "Zoom Phone is missing faxing capabilities." Feb 8, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [RingEX vs Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/vs/office/)[Ringover vs Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/vs/ringover/)[Microsoft Teams vs Zoom Phone](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoom-phone/)[Zoom Workplace vs Zoom Phone](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/123022-zoom-phone/)