# EasyCall Cloud Software Reviews, Demo & Pricing - 2026

> Review of EasyCall Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/voip/easycall-cloud-profile

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EasyCall Cloud

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Overview

# EasyCall Cloud 2026: Benefits, Features & Pricing

Wondering if EasyCall Cloud is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

EasyCall Cloud

4.4

[(17)](https://www.softwareadvice.com/voip/easycall-cloud-profile/#reviews)

Pricing

Starting at €25.00 per month

### About EasyCall Cloud

EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This solution is available in multiple languages including English, Italian, and Spanish. EasyCall Cloud provides various features for international call and contact venters including a predictive dialer, call recording, appointment management, real-time reporting, and more. Additionally, EasyCall Cloud is GDPR-compliant and provides data security and encryption in the cloud. The EasyCall Agents mobile app is available for iOS and Android devices.

Wondering if EasyCall Cloud is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

## EasyCall Cloud User Interface

## Popular EasyCall Cloud Alternatives

Main Product

EasyCall Cloud

4.4

[(17)](https://www.softwareadvice.com/voip/easycall-cloud-profile/#reviews)

Ratings Breakdown

-   4.82Ease of use
-   4.83Value for money
-   4.62Customer support
-   4.47Functionality

Pricing

Starting at €25.00 per month

Get Price

Alternative Product

[Ringover](https://www.softwareadvice.com/voip/ringover-profile/)

4.7

[(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.51Value for money
-   4.62Customer support
-   4.65Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/)

4.5

[(387)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.48Value for money
-   4.51Customer support
-   4.51Functionality

Pricing

Starting at $90.00 per month

Get Price

Alternative Product

[DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/)

4.8

[(324)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.69Value for money
-   4.78Customer support
-   4.74Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Readymode](https://www.softwareadvice.com/product/171343-Readymode/)

4.6

[(142)](https://www.softwareadvice.com/product/171343-Readymode/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.49Value for money
-   4.46Customer support
-   4.58Functionality

Pricing

Starting at $199.00 per month

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

## EasyCall Cloud Pricing and Plans

Starting price: €25.00 per month

Free Trial

Free Version

Basic

€25.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## EasyCall Cloud Features

-   Popular features found in Call Center
    
    Caller ID
    
    Call Logging
    
    Call Monitoring
    
    Call Recording
    
    Call Routing
    
    Call Scripting
    
    Contact Management
    
    CRM
    
    Dashboard
    
    IVR
    
    Queue Management
    
    Reporting/Analytics
    
-   More features of EasyCall Cloud
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Escalation
    
    API
    
    Auto-Dialer
    
    Automated Routing
    
    Automatic Call Distribution
    
    Callback Scheduling
    
    Call Center Management
    
    Call List Management
    
    Call Reporting
    
    Call Tracking
    
    Call Transfer
    
    Campaign Management
    
    Chatbot
    
    Computer Telephony Integration
    
    Contact Database
    
    Data Import/Export
    
    Data Security
    
    Email Management
    
    Inbound Call Center
    
    Interaction Tracking
    
    Manual Dialer
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Language
    
    Outbound Call Center
    
    Power Dialer
    
    Predictive Dialer
    
    Preview Dialer
    
    Progressive Dialer
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Recording
    
    Reporting & Statistics
    
    Social Media Integration
    
    Third-Party Integrations
    
    Virtual Call Center
    
    Voice Mail
    
    VoIP
    
    Workflow Management
    

## EasyCall Cloud Integrations

Zapier

Integration rated undefined from -1 review

Telegram

Integration rated undefined from -1 review

## EasyCall Cloud User Reviews

Overall Rating

4.4

Ratings Breakdown

5

65%

4

18%

3

12%

2

6%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.6

Functionality

4.5

Have you used EasyCall Cloud and would like to share your experience with others?

Querobim D.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

EasyCall Rating

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

It is software with ease to make and receive calls. The configuration for using Voip helps to make calls faster. There is a feature for transferring calls between extensions and another called "Pendulum", which alternates between calls. For not receive calls, exist a resource for pauses. It possible control the time of work with use the logins accounts.

Cons:

When you sign in, it automatically pauses, which can make the user forget and remain paused. In addition, there is no warning that the pause has ended, which may cause inconvenience.

Read More

VR

Verified

Reviewer

Computer Software

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Fast, Easy to Use, and Reliable

4

My overall experience with EasyCall Cloud has been very positive. The platform is easy to use, fast, and reliable for daily operations. Even when small issues came up, the support team was quick to resolve them, which gave me confidence in the service. It has saved me time, improved efficiency, and made communication smoother across the team.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

EasyCall Cloud is very intuitive and quick to set up. The interface is straightforward, which makes it easy for new users to get started without a steep learning curve. Tasks that normally take longer with traditional systems can be completed in just a few clicks, and call quality remains consistent even when moving fast. This combination of simplicity and speed saves time for the team and makes day-to-day operations much smoother.

Cons:

I experienced a few small bugs in the beginning, but the support team responded quickly and solved them without delay.

Read More

Diogo T.

Verified reviewer

Telecommunications

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Connection management tool

2

Ratings Breakdown

5

Ease of use

3

Customer support

2

Functionality

Pros:

The tool has a large and functional database. It is possible to manage calls by year, month, day and hours. The number of incoming calls, among other management activities.

Cons:

It has many implementation issues and features. Because it is a java file, it is known to have a hardware failure

Read More

GD

Gianni D.

Verified reviewer

Wireless

11-50 employees

Used daily for less than 12 months

Reviewed July 2024

Programma perfetto per la gestione delle chiamate

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Utilizziamo questo software da diversi mesi e posso affermare con certezza che ha trasformato radicalmente la nostra gestione delle chiamate, sia per il servizio clienti che per il nostro reparto vendite. L'efficienza e la facilità d'uso del programma hanno semplificato notevolmente le nostre operazioni quotidiane, migliorando la nostra produttività e la soddisfazione dei clienti. Inoltre, l'assistenza clienti fornita è impeccabile: sempre disponibile, competente e pronta a risolvere qualsiasi problema in tempi rapidissimi. Consiglierei questo software a chiunque cerchi una soluzione affidabile e di alta qualità per la gestione delle chiamate.

Cons:

Non abbiamo riscontrato particolare svantaggi per il software.

Read More

CM

Carmelo M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed May 2020

Freedom for your business

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The most important feature of the software is the complete cloud implementation of all the functionalities, starting from CRM administration and configuration to the operator seat. This let you assemble a working team in a very smart way no matter if they work in office, in a cowering or from home. The web user interface is very easy to use for everyone. The social integration, the predictive and geo dialing let you set up very smart customer interaction workflow.

Cons:

The missing feature is the mobile version of the software (but i think the first release is planned in the very near future).

Reasons for choosing EasyCall Cloud

Is an all-in-one solution completely cloud and web based

Read More

Filipe P.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Easycall Cloud Evaluation

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

I use easycall for calls, conferences, and servicedesk control, where I can check employee breaks, redirect calls, among other options, easy to use software and good interface.

Cons:

I think it should be improved, the reporting part was the only negative point I found.

Read More

Melquisedeque S.

Verified reviewer

Government Administration

10000+ employees

Used daily for less than 2 years

Review source

Reviewed November 2019

A not so easy solution

3

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

3

Functionality

Pros:

Ease of use is the main feature of the tool. Great care is taken to develop a good user experience.

Cons:

The main issues are with Java and compatibility

Read More

EC

Emanuelle C.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

My Easy call

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

I used the software to make calls, make conferences and this facilitates the work in a way to speed up the work in attendance.

Cons:

So far I have not found any problems in the software.

Read More

Magno B.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed November 2019

Excelente software EasyCall

4

I use the tool at work day by day, facilitating contact and support with the customer for call resolution.

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

I liked the ease of use, switching calls, conferences, call transfers, time recording, etc.

Cons:

I've had problems with java, but rarely.

Read More

JS

James S.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed December 2016

Easy to Use Contact center solution

3

Simple Web based contact centre solution with in built reporting and Data management tools which allow easy access to key functionality. Only downside is functionality often lacks some customisation options and service desk response can be slow in response and resolution of issues

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

4

Functionality

Read More

Showing 1 - 10 of 17 Reviews

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