EngageBay CRM vs Skype

RATING:

4.7

(683)

EngageBay CRM has 683 reviews and a rating of 4.65 / 5 stars vs Skype which has 443 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (683)
4.2 (443)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 16, 2024
March 28, 2024
Pros/Cons
  • Pros

  • EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately.
  • This is basically like hubspot but without the expensive price tag. You'll probably get everything you need and more.
  • Cons

  • It’s hard to edit email Templates and landing pages.
  • Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
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  • Pros

  • Almost everybody is familiar with the software, so it's easy to introduce in a company setting. It's a great platform for team communication (chats and video conferencing).
  • It is quite easy to search for people and also tremendously practical for making a call abroad.
  • Cons

  • The least I dislike about this app is that if you try to send other people request to make a lot of friends then they block your account which is so disgusting.
  • Not user friendly enough, application is often loaded with unnecessary features that makes it unprofessional and slow to use.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos