--- title: "FreJun Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FreJun. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FreJun is a good fit for you!" source_url: "https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inside Sales Software](https://www.softwareadvice.com/crm/inside-sales-comparison/) / [FreJun](https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/) / FreJun Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/) Reviews [Alternatives](https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/alternatives/) # FreJun User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 91 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 68 reviews (75%) - 4 stars: 20 reviews (22%) - 3 stars: 3 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform is reliable, the interface is intuitive, and it provides valuable insights into customer interactions, making it easier for teams to manage and track calls efficiently. - The reporting and analytics features could also be made more customizable, allowing users to view and filter data according to specific sales requirements. - Features like call recording, real-time analytics, CRM integration, and automated call logging help save time and improve productivity. ### Most mentioned cons - that there is a problem of duplicate leads. If the cotact is not having country code then it will create Duplicate leads in the CR. - Sometimes calls get dropped while trying to call. - inbound call does not connect sometimes ## FreJun customer reviews Showing reviews 1-25 of 91 (page 1). ### Happy with Frejun - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, the experience has been good. Issues are resolved quickly, and the system works smoothly most of the time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use, especially since it eliminates the need to share our personal phone numbers with anyone. #### Cons Sometimes, we experience connectivity issues and may not receive notifications when someone tries to contact us. --- ### Value for Money Relationship - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Fund-Raising - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered We value the relationship for the kind of Customer Support we’ve been getting now. Effective Customer Support Team #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Value for Money Customer Support Call Management Reasonable cost of Services Effective Admin Panel #### Cons Sometimes in past it was difficult to get to the crux of Problem we were facing due communication issues, it’s a lot improved now --- ### Great Customer Support and a Team That Truly Takes Ownership - Overall rating: 4/5 - Reviewer: Harshita K. - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with FreJun has been very positive. We did face some challenges during the initial setup, particularly with network connectivity, number quality, and integration, but the support we received made a huge difference. The FreJun team was extremely responsive and proactive in helping us get everything sorted. They followed up regularly, arranged calls whenever needed, and worked quickly to resolve our concerns. We were able to get properly set up within a week, which was impressive given the issues we faced initially. A special appreciation to the entire FreJun team for being so supportive and involved throughout the process. Their willingness to take ownership and continuously check in with us really stood out. Overall, while the initial experience had some challenges, the customer support and the team's commitment to helping us made the overall experience a very good one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about FreJun was the exceptional customer support and customer success experience. The team was extremely responsive, proactive, and genuinely committed to solving our problems. [sensitive content hidden] and the entire team were always available to help and would even arrange same-day calls whenever we faced an issue. They consistently followed up to make sure everything was working well, which made a huge difference in our overall experience. #### Cons The initial setup was a little challenging, particularly around network connectivity, number quality, and integration. We faced a few issues when we first started using FreJun, which was frustrating at the time. However, the team was very responsive in addressing these concerns, and most of the issues were resolved quickly. --- ### A Simple and Efficient Sales Calling Platform - Overall rating: 5/5 - Reviewer: Shashank M. - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with FreJun has been positive. The platform is easy to use and helps streamline the calling process, track conversations, and maintain call records efficiently. Its interface is simple and convenient for sales teams, making it easier to manage daily calling activities and monitor performance. While there are occasional call connectivity issues and some scope for improvement in reporting and customization, these do not significantly affect the overall experience. FreJun has helped make the sales calling process more organized and efficient, and with further improvements in stability and advanced features, it could become an even more effective sales tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One area that could be improved is the occasional call connectivity and stability issues. At times, calls may take longer to connect or experience minor interruptions, which can affect the overall calling experience. The reporting and analytics features could also be made more customizable, allowing users to view and filter data according to specific sales requirements. Additionally, a few advanced features could be made more intuitive for new users. Overall, FreJun is a useful platform, but improving call reliability, customization, and ease of navigation would make the user experience even better. --- ### Best calling software - Overall rating: 4/5 - Reviewer: Rupesh P. - Industry: Education Management - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Over all experience is good. Easy to use with accurate data on screen. Filters to check entire data with recordings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-friendly Dashboard. Interface is easy to access. Accurate data on real time basis. Inbound call option. #### Cons Some time the calls get disconnected mostly in browser calling option. There is a lag while while we are having a conversation sometimes. --- ### Smooth Working of Frejun - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: E-Learning - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My organisations overall experience is also amazing . Support is co-operative and team is really amazing to solve problem anytime. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros i like most is that as it's very user friendly and smooth, the support service is very nice and co-orporative . #### Cons that there is a problem of duplicate leads. If the cotact is not having country code then it will create Duplicate leads in the CR. --- ### Reliable Business Calling Platform That Boosts Team Productivity. - Overall rating: 5/5 - Reviewer: Shakeela Bano I. - Industry: Education Management - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with FreJun has been excellent. It has streamlined our calling process, improved team productivity, and provided valuable call insights. The platform is easy to use, reliable, and has significantly enhanced our communication workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about FreJun is its ease of use and the way it simplifies business communication. Features like call recording, real-time analytics, CRM integration, and automated call logging help save time and improve productivity. The platform is reliable, the interface is intuitive, and it provides valuable insights into customer interactions, making it easier for teams to manage and track calls efficiently. #### Cons Nothing as such as I like FreJun's user-friendly interface, seamless CRM integration, call recording, and real-time analytics. It automates many manual tasks, saves time, and makes managing business calls much more efficient. --- ### Best calling app for HR - Overall rating: 5/5 - Reviewer: Shreya G. - Industry: Human Resources - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Frejun has been smooth and productive. As a talent team managing a high volume of candidate calls daily, having a reliable calling platform is essential — and Frejun delivers on that front consistently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Frejun has been a reliable calling tool for our team's day-to-day hiring operations. Two features that stand out the most are Click to Call and Browser Calling #### Cons Nothing as such. Everything is great. Only sometimes the callback features don't work that rarely. Otherwise it is good. --- ### Support is best. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. #### Cons Nothing is there, The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. --- ### Frejun helps me in daily calls. - Overall rating: 5/5 - Reviewer: Muskan S. - Industry: Restaurants - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered The support team has also been responsive and helpful whenever assistance was needed, ensuring a smooth experience. FreJun has helped streamline workflows, save time, and enhance productivity across teams. The analytics and reporting features provide valuable insights that support informed decision-making. Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. #### Cons There is nothing to dislike about frejun, because its working so well for me. also My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. --- ### Convenient - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had a positive experience using Frejun,Always thought of using this king of application as it keeps record and track of ppl connected with officially ,in a proper manner . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of use,you just need to copy the number from the particular portal to paste and give a call straightaway. #### Cons As anyone calls back on the same number ,your phone will not give the identity of the person calling but would state frejun's number ,but on the software instead as a cover it has the name of the person that we would've saved earlier. --- ### overall a good experience - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Could connect with the other party easily and was a good experience. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easiness of usage, Call recording for future reference, #### Cons Nothing. --- ### Frejun makes calling and tracking customer interactions incredibly easy, - Overall rating: 5/5 - Reviewer: Sakina F. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about FreJun is its simplicity and efficiency in managing business communications. The platform makes calling and tracking customer interactions incredibly easy, helping teams stay organized and productive. Its seamless integration with CRM systems ensures that all call records and customer information are accessible in one place, reducing manual work and saving valuable time. #### Cons Its Shows Spam number when we call from frejun one only think which can cause delay in our work, Rest is good to go. --- ### Product scalability - Overall rating: 5/5 - Reviewer: Hetvee P. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Really good and satisfied with the not only few features but overall product . Extremely helpful and time saving #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dashboard and call recording is really helpful and saving a lot of time of searching a call recording whenever it is needed #### Cons Nothing as such . the product is really helpful and there are no such things that are to be considered as Cons --- ### Lead Qualification and Funnel review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It is a very helpful platform for lead qualification calling. Recording of calls help us review in detail later. Reporting and segmentation of quality of leads also becomes simple. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Smooth calling interface. Lead qualification and segregation of lead type becomes easier with the pre existing options. Report generation #### Cons There are few moments when the calls do not get triggered. It requires manual effort to trigger the same. --- ### Frejun is by-far the best communication product - Overall rating: 5/5 - Reviewer: Deepika Reddy J. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work. Dailing through desktop is not general and it is very now till date. Made it easier to dail without using my mobile tapping. It was a wonderful experience overall and fun to use it instead of that little hesitation to work in the back of mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Cons Nothing as such. I never experienced any gaps to point out the backlogs that frejun might contain. Excellent experience. --- ### A User Friendly Application for Outbound call activity - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The mobile application is user friendly. The call recording, dashboard with analytics helped improve the activity. #### Cons Nothing to mention. The application is handy and has helped improve the activities. Integration facility with CRM also made it better --- ### FreJun is good and helpful application to use and to maintain all our data records. - Overall rating: 5/5 - Reviewer: Nandini B. - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with FreJun is really good because it helps me in keeping records of all my candidates and also for future purpose it is very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most likely features of FreJun is - It records all the calls so if required we can listen all old data recording also and it is helpful in keeping track of all candidate contact numbers as well. #### Cons The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly. --- ### Frejun Review - Overall rating: 5/5 - Reviewer: Rishu Kumar S. - Industry: Financial Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Autodailing calls, one click call initiation. #### Cons There is no such thing to dislike in frejun as of now. --- ### it is too good product - Overall rating: 5/5 - Reviewer: Abhishek Y. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros call recording and call tracking management #### Cons there is nothing about dislike any features --- ### Good software to track your work and information - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros call recording option, calls history, tracking of the calls and call history #### Cons there is no message sending option which candidates cannot send normal messages other than whatsapp messages --- ### Good Product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its convenient to make calls through the app and it is helpful to connect with people easily as well. #### Cons Some features needs to be updated. Otherwise all good --- ### frejun review - Overall rating: 5/5 - Reviewer: Vishal G. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Call recording and easy share // finest customer support #### Cons there is no such things to dislike in frejun --- ### Frejun is helpful in every day callings. - Overall rating: 5/5 - Reviewer: Amrit K. - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was really good as I will continue using this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and quick to use. It help in my work in many ways #### Cons Right now there is nothing that I personally don't link about frejun --- ### User Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is good overall. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Virtual number, extension and call recording #### Cons The User Experience and glitches. Server issues in between. ---