Fuze vs GoTo Meeting

RATING:

4.2

(75)

Fuze has 75 reviews and a rating of 4.15 / 5 stars vs GoTo Meeting which has 11568 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (75)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 15, 2024
April 18, 2024
Pros/Cons
  • Pros

  • The tool is pretty cool and has several great features...web integration is easy, the mobile app is a plus, getting the voicemail delivered to your email is really cool too.
  • I like the function to share your screen when having a meeting, I use it all the time when talking with colleagues across other offices.
  • Cons

  • The back end is incredibly confusing (ThinkingPhones or Fuze? They merged and didn't do it well), and their customer support is by far the worst I've experienced.
  • Call quality can be hit and miss. App does have glitches at times on outlook, updates can crash the application where it needs to be uninstalled/cleaned before it is installed again.
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  • Pros

  • It is super useful, the recording feature is one of the most useful of the software. It gives you absolute control over your privacy and lets you choose when and what others can see.
  • This software is also more affordable to very affordable to everyone and has very simple features that can be understood and loved by many people.
  • Cons

  • There were glitches and sometimes technical issues in prior versions of this software that were annoying.
  • The integration was seamless. If anything, when bandwidth is low it does not work as well.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos