About GoToMeeting

GoToMeeting is a video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office, and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings, and video conference calls. Customers, colleagues, and prospects can view any application on users’ PCs. Its HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation ma...


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Supported Operating System(s):

8,781 Reviews of GoToMeeting

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5,033)

5,033

4 stars

(3,020)

3,020

3 stars

(751)

751

2 stars

(83)

83

1 stars

(25)

25

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 8781 results

September 2021

Mncedisi from Royal Q

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

September 2021

Entrepreneur

Time is money and GoToMeeting has become the solution towards saving time and travelling long distances to attend those meetings. With the lockdown and corona regulations this software has become a lifesaver to communicate with investors in other countries and promote your business while still at home and safe.

Pros

I like the automatic transcription because it enable one to easily get what is being said by another speaker who is a quick talker maybe or someone who has a different accent from yours. This software is also more affordable to very affordable to everyone and has very simple features that can be understood and loved by many people. During this time of corona pandemic GoToMeeting software is the solution and the way to go in order to be safe . GoToMeeting also provides you with recordings incase your multitasking in jobs. You can always be in touch of what was being said .

Cons

The chat option is most optional or rather say limited. Sometimes it can be difficult to get calls through mostly because it requires a very good internet connection. Most African countries are under the so called developing countries and it can somehow disadvantage them on that Field.

Reasons for Switching to GoToMeeting

GoToMeeting is one of the top softwares which is more accessible, affordable, and well known by many business people to use nowadays. So going for it was one way of making sure that I keep in touch with the latest technology and mostly upgrading my level stand of business.

November 2021

Amanda from Rochester Area Foundation

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Go to Meeting Allows our Team to Be in Sync

We are happy with our decision to use Go to Meeting as our main video and web conferencing software. We like that there are options to join via mobile that provide flexibility to our staff and participants. We often use the features like desktop sharing and chatroom. We feel that we get a robust product for the price that it costs us.

Pros

The high quality audio and HD picture quality is important to our team when we have virtual meetings, and presentations for our constituents as well as for our staff team which is divided between the main office and individual home offices, were internet quality can vary. Go to Meeting consistently provides great quality video streaming across our various platforms to engage with our partners and staff members. We are able to host meetings of all sizes from just a few staff to a large group of over 100 people.

Cons

The host controls could be expanded to offer more functionality to administrators of meetings. Screen sharing can be confusing to users.

Reasons for Switching to GoToMeeting

Go to Meeting provided more of the features we were looking for.

December 2019

User Profile Picture

Richard from Southwest Gas

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

December 2019

GoToMeeting isn’t great, but it isn’t bad either

Overall it does exactly what I need it to do, but I’m really comparing it to WebEx. With WebEx, I could record meetings, create meetings through Outlook, and it had SSO enabled. GoToMeeting seems like a step backwards, but it still gets the job done. Just a little more tedious in my opinion.

Pros

I like that it allows me to hold conference calls and screen share. Really, that’s all I need it to do. I do a lot of demos and walkthroughs with clients and customers, so GoToMeeting is critical for my success. It also allows my customer to share their screen so I can see what errors or issues they’re having on their end. It really helps with the show-don’t-tell aspect of my job. I also like that my PIN never changed. It was a little on the long side, but after a week or so, I had it memorized. Made opening meetings really fast.

Cons

I’m realizing the things I like least about GoToMeeting may be on our configuration side. For example, we don’t have single sign-on (SSO), so anytime I need to open GoToMeeting, I need to log into my account. That gets a little annoying. It also doesn’t integrate with Outlook, which is also annoying. I have to go into GoToMeeting, copy my meeting information, and then paste it back into an Outlook appointment. Just a lot of needless steps. But this could just be on my side - something that we could configure if we wanted to. And I don’t have the ability to record meetings, which may be a licensing issue or configuration issue. Either way, I don’t like it.

Reasons for Switching to GoToMeeting

I assume pricing was the main issue, which I totally understand with the way we’re trying to save money these days. But I don’t know for sure.

November 2021

Jonathan from Freedom Nutrition Coaching

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2021

I wanted it to be better than Zoom, but it wasn't

Ultimately, I ended up reverting back to Zoom after spending more than 6 months trying to make it work. Zoom has much more widespread adoption, and I found I kept having to ask people to install GTM, and then there was often issues, especially with clients who worked in corporate settings. There were a lot of tech hiccups trying to make this work, which really disappointed me, because I genuinely wanted to make the switch, but after having so many issues and trying to convince others to make the switch, I found I still ended up having to use Zoom.

Pros

I like that it's made by the same company that makes LastPass, which I think is an excellent program. The interface is relatively simple to use, and it does have a similar feel to Zoom, with slightly less functionality, but slightly better aesthetics.

Cons

Lacked some of the functionality that Zoom has, and had more buggy issues with audio, and people trying to use and install the software.

Reasons for Choosing GoToMeeting

Because I felt that it was more secure than Zoom, and I could have more confidence in the data protection of GTM.

Reasons for Switching to GoToMeeting

Because I felt that GTM would be more secure than Zoom, and I wanted to use a security focused video conferencing software.

September 2021

Satya from Forrester Research Inc

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Best Collaboration tool

Overall experience is pretty awesome and I recommend this tool for any such collaborations or any conferencing session is required. Price wise also it is pretty less.

Pros

Best Audio Video Quality during the Call. We can use this without any corporate network. International calls are pretty nice and sound and video quality during the international meetings are pretty cool. Recording of the meetings and storing them in the cloud is the best option so that we can get the recordings anytime from the cloud.

Cons

The recordings should be stored more then 3 months in the Cloud. The recordings are getting autodeleted from the cloud after 3 months which is very frustrating. Chats should be achieved and can be accessible after the meeting.

Reasons for Choosing GoToMeeting

We all surprised with the price difference that we get in compared to above two products. Along with the customer service from the product in comparison to other two.

Reasons for Switching to GoToMeeting

Price is pretty less for GoToMeeting compared to WebEx.