GoTo Webinar vs Join.Me

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GoTo Webinar has 1687 reviews and a rating of 4.48 / 5 stars vs Join.Me which has 1557 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.48 / 5 (1687)
4.35 / 5 (1557)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 7, 2022
December 7, 2022
Pros/Cons
  • Pros

  • Creating an event is simple and integration with our email management system was seamless.
  • It's very easy to use and extremely helpful for training and for licensing classes needed.
  • Cons

  • Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
  • It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
  • Pros

  • What I like most about Join.me is that is a great screen share software. I didn't expect it to be so good.
  • As a tech manager, I spend a lot of time in help desks and chats with our software and applicaitons. Many of these vendors use Join Me and it works great.
  • Cons

  • It is a little weird when they are using the computer and I forget and try to do something.
  • If you are working with people that are not very tech-savvy, there is a need to worry. There is always some part that they can't do properly.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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