There are only two things that I dislike about Grasshopper. The plan pricing is the first on my list.

I would call in and either be put on hold, or be told it was a Ruby problem. And of course the Ruby people said it was a Grasshopper issue.

I'm very happy that I found this app. If you stick with it, you'll learn so much and on your own time too.

Overall our experience has been good. Customer service is quick and helpful.

TERRIBLE customer service. The online settings interface is horribly non-intuitive.

So, if they don't apply to you, you are lost for a while unless you call and wait on hold.

If you business grows, you will soon find it too limiting. What disappoints me the most is, Grasshopper doesn't have a way to export or backup your text messages.

It's competitively priced and easy to use. As for functionality, it connects with whatever other phone line you have through forwarding and it also sends an email with a voice message recording.

For the cost it can't be beat, it performs just as well as much more expensive VoIP products with the same amount of simplicity and reliability.

The idea of being able to take the calls from your phone using this app, without giving your actual phone number, and the possibility to integrate with other softwares is great.

This system has for sure help our business grow. We are very satisfied with Grasshopper and look forward keep on taking advantage of this reliable and affordable Virtual Phone System.

I then spend hours trying to figure out the billing and on being on hold with customer service reps to sort out the problem. The billing was a complete mess and I never got an explanation for it.

It was very easy to begin using, not a ton of set up required, very easy to reach technical support when issues arose.

Its amazing features make our job so much easier; receiving telephone calls from our international clients right from our computer at no cost to them but yet very affordable for us.

Some of my favorite features are visual voicemail, conference calling, Wi-Fi calling, virtual fax, and business texting.

Even better is I can access the business line from all of my devices. And even better than that is my business partner can also access the same business line from their mobile devices as well.

What we like about this phone app are. Affordability - for a startup LLC, this phone app is competitively priced.

I like that they offer toll free vanity numbers. I can receive faxes on the same number which is great and there are 3 extensions.

There are occasionally errors when I upload documents, however the problem does not occur often.

We have enjoyed a very positive experience with Onboard. You are assigned a customer support manager that reaches out to you and listens to any suggestions that you would like to see.

The product is great and integrated smoothly. Adoption of the product was the biggest challenge.

The integrated zoom is a huge bonus. We also love being able to keep everything in one place and clear out emails.

We are only slowly moving into all the features, to keep our transition seamless. The ease of use is very important and evident with both me and with the team of 19 others using it.

OnBoard has been wonderful to deal with - their customer service is supreme (easily the best out of every service provider we are currently working with).

Experience has been very positive. Everyone has been nice and very helpful in answering whatever questions I have.

The color printing alone was very costly as the packet grew in size over time.

It's compatible with all the browsers we use, its mobile app is superb, and when compared to other board portals we've used, it provides more capability at a lower price.

All Adobe Acrobat bookmarks and markups including highlighting, comments, and added text are stripped out and lost when these documents are uploaded.

OnBoard integrated with our existing business processes and board requirements, it is extremely user friendly, administration has been easy thanks to the amazing support staff.

I would recommend OnBoard to any of my peers. We don't touch nearly all of its capabilities, but so appreciate how easy it is to share information securely with our board members.

The system helps build your meeting agendas and you can attach documents for the meeting attendees to view during the meeting. We are very pleased with the product and would recommend.

Above all, the customer service has been fantastic from exploration to implementation to now customer check-ins. The price is pretty good too.

The ease of access by both the Admin and the board members is probably at the top of the list of great attributes of the OnBoard portal.

I especially like the ease of the software, the ability to upload documents for the meeting is a great feature.

I love the agenda builder. It is nice to have access to the agenda on the event itself.

The inability to use the gallery view is very disappointing and the sound/video quality is poor with the integration. It works will when Zoom is used separately however.

This saved me a ton of time printing and collating and mailing board packets. Also saved the company money.

I don't have anything about it I dislike or have a problem with.

Making changes to the book once it is built  is a huge plus. Zoom integration along with the ability to control who sees what and when is an excellent feature.

The ease of use for staff is what I like most about this software. They have done an excellent job of reducing redundancies.

I am confident that I will become more familiar with sections of OnBoard as I use it more. The assistance that comes from OnBoard is terrific and very helpful when learning.

Great program and value. I did all the research in looking for a board portal and was pleased with this from the beginning.

We have had a great experience with the OnBoard team and the software. Support has been excellent and the product serves the purpose we intended for it.

US Dollar

Grasshopper is a cloud-based virtual phone service that helps small to midsize enterprises establish communication with customers through local and toll-free numbers. It provides several modules, including call forwarding, multiple extensions and official messaging, which enables users to run businesses through mobile and desktop apps.


The software allows firms to automate transcriptions and email delivery across sites. The cloud phone module of the product enables enterprises to manage messages without additional costs of hardware. Further, the software provides incoming call control and customizable greetings to welcome clients when they call in.


Grasshopper comes with additional services such as vanity numbers, portability, on-hold music and voicemails via emails. It is available on a monthly subscription basis and extends customer support via documentation, email and phone.



LongDescription

Employee Directory

IVR/Voice Recognition

Voice Mail

Call Logging

VoIP

Call Routing

Virtual Extensions

Mobile Access

Ring Groups

Knowledge Base Management

Fax Management

Reporting/Analytics

Automated Attendant

For Small Businesses

Online Voice Transmission

Automatic Call Distribution

Call Center Management

VoIP Connection

Call Conferencing

For Cloud Phone Systems

Multi-Channel Communication

Multi-User Collaboration

Chat/Messaging

Call Monitoring

Web browser (OS agnostic)

Available only in the USA and Canada. Please contact GoTo for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Grasshopper

Documentation

Now available: Microsoft 365 Integration.  

As the most reviewed solution on Capterra and the G2 category leader in Board Management, OnBoard offers a simple, secure, and effective way to run board meetings. With OnBoard, you can say goodbye to complicated, outdated, and time-consuming board meeting processes and focus on achieving your organization's mission. 

OnBoard offers centralized resources and secure communications to make board meetings more collaborative, productive, and effective. You can access OnBoard from your iPad, iPhone, Android devices, and Microsoft Surface, ensuring that you stay informed wherever you are. OnBoard provides excellent security features such as two-factor authentication, biometric identification, and remote device wipe to ensure that your board materials stay secure. 

The easy-to-use interface and personalized dashboard of OnBoard make it possible for directors, executives, and administrators to access and update documents, collaborate in real-time, and see activity for upcoming meetings. The granular permissions enable board administrators to designate user, group, and committee access to sensitive materials. 

OnBoard's engagement analytics track interactions with board books, including notation locations, and which sections received the most attention. The Minutes Builder feature helps you take accurate minutes quickly during the meeting. 

Join more than 5,000 board-led organizations who trust OnBoard to deliver more effective governance in over 55,000 meetings every year. Upgrade your board meetings with OnBoard today! 

File Management

Commenting/Notes

Real Time Analytics

Engagement Tracking

Deadline Management

Document Templates

Messaging

Surveys & Feedback

Softphone

User Management

Personalization

Status Tracking

Meeting Management

Committee Management

Two-Way Audio & Video

Mobile Alerts

Meeting Notes

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Data Synchronization

Activity/News Feed

Video Chat

Progress Tracking

Digital Signature

Real-Time Monitoring

Task Scheduling

SSL Security

Real Time Editing

Electronic Signature

Single Sign On

For Nonprofits

Officer Management

Attendance Management

Attendance Tracking

Project Management

Task Planning

Approval Process Control

Real Time Synchronization

Communication Management

Brainstorming

Calendar Management

Agenda Management

Customizable Fields

Collaboration Tools

Content Library

Assignment Management

Full Text Search

Template Management

Presentation Streaming

Scheduling

Data Import/Export

Offline Access

File Transfer

Action Item Tracking

Contact Management

Audit Trail

Version Control

Content Management

Forum / Discussion Board

Project Time Tracking

Screen Sharing

Meeting Preparation Tools

Survey/Poll Management

Compliance Management

Real Time Data

Transcripts/Chat History

Performance Metrics

Data Security

Discussions/Forums

Two-Factor Authentication

Encryption

Multi-Company

Role-Based Permissions

Client Portal

Event Scheduling

Real-Time Notifications

Forms Management

Email Reminders

Internal Meetings

Workflow Management

Real-Time Updates

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Attendee Management

Reminders

Shareholder Management

Authentication

Real-Time Chat

Event Management

Contact OnBoard for detailed pricing information.

Grasshopper vs OnBoard

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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