# Grasshopper vs Phone.com - 2026 Comparison - Software Advice

> Grasshopper vs Phone.com - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/voip/grasshopper-profile/vs/phone-dot-com

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Grasshopper vs Phone.com

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Updated June 14, 2026

# Grasshopper vs. Phone.com: 2026 Comparison

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Updated June 14, 2026

# Grasshopper vs. Phone.com: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/voip/grasshopper-profile/)

[Grasshopper](https://www.softwareadvice.com/voip/grasshopper-profile/)

4.3

[(359)](https://www.softwareadvice.com/voip/grasshopper-profile/reviews/)

Starting Price

$14.00per year

Free trial

Free version

Pros:

-   Ease of Use
-   Phone Line Management

Cons:

-   Call Management
-   Customer Support

Who uses Grasshopper

Based on 359 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (13%), Retail, Consumer Goods & Services (10%) and Health & Medicine (9%)
-   Top use cases: Business Phone Systems (8%), VoIP (3%) and Telephony (1%)

72% of users recommend this product

[](https://www.softwareadvice.com/voip/phone-dot-com-profile/)

[Phone.com](https://www.softwareadvice.com/voip/phone-dot-com-profile/)

3.6

[(72)](https://www.softwareadvice.com/voip/phone-dot-com-profile/reviews/)

Starting Price

$18.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Phone.com

Based on 72 reviews

-   Top use cases: Telephony (15%), Business Phone Systems (14%) and VoIP (11%)

[](https://www.softwareadvice.com/voip/grasshopper-profile/)

Grasshopper

4.3

[(359)](https://www.softwareadvice.com/voip/grasshopper-profile/reviews/)

[](https://www.softwareadvice.com/voip/phone-dot-com-profile/)

Phone.com

3.6

[(72)](https://www.softwareadvice.com/voip/phone-dot-com-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.3

Based on 359 reviews

Ease of use

4.3

Value for money

4.2

Customer support

4.3

Functionality

4.2

3.6

Based on 72 reviews

Ease of use

3.7

Value for money

3.5

Customer support

3.5

Functionality

3.7

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 431 reviews from VoIP

* * *

Automatic Call Distribution

3.5

Call Logging

N/A

Call Monitoring

N/A

Call Recording

N/A

Call Routing

3.6

Call Transfer

1.0

Automatic Call Distribution

N/A

Call Logging

4.0

Call Monitoring

2.0

Call Recording

3.4

Call Routing

3.1

Call Transfer

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

Google VoiceNot enough reviews

](https://www.softwareadvice.com/call-center/google-voice-profile/)

## Reviews

* * *

GL

George L.Managing PartnerConstruction, 2-10 employees

"It gives EmberBuild a professional image with a dedicated business number and call routing that makes sure client calls never get missed, even when we’re on job sites."

Nov 11, 2025

VR

Verified ReviewerCGOSports, 2-10 employees

"By the time I got through, our phone number had already been ported to another provider, meaning Grasshopper was no longer providing any service. Despite that, they continued to charge us. When I asked for a refund for the months we were not using the service, I was told the representative “did not have the option” to issue one."

Mar 19, 2026

BL

Brooks L.Customer Service RepresentativeInsurance, 11-50 employees

"The flexibility of using it on mobile devices and computers makes it convenient for remote work and on-the-go access."

Jun 11, 2026

CB

Craig B.Co-OwnerAccounting, 2-10 employees

"Interface is still a bit clunky and I have been using for 5 years now hoping it will improve, but it doesn't."

May 14, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Ringover vs Grasshopper](https://www.softwareadvice.com/voip/grasshopper-profile/vs/ringover/)[800.com vs Grasshopper](https://www.softwareadvice.com/voip/800-com-profile/vs/grasshopper/)[Ringover vs Phone.com](https://www.softwareadvice.com/voip/phone-dot-com-profile/vs/ringover/)[800.com vs Phone.com](https://www.softwareadvice.com/voip/800-com-profile/vs/phone-dot-com/)