Grasshopper

Mitel

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Ratings & Reviews

Overall Rating

4.52 / 5 (276)

4.27 / 5 (207)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 20, 2020

December 11, 2019

Pros/Cons

  • Pros

  • Interface is very easy to use. Voice quality is great!

  • Convenient and easy to set up. It has saved our company thousoands of dollars in phone charges. Reports are great. I highly recommend.

  • Cons

  • The web interface is a little dated looking, but it isn't needed often. I'd like to see live reports and charts in the web interface, rather than having to run and download the reports as CSVs.

  • A little clunky, in terms of getting in to the app to make a phone call. But I don't know how to do it better so I'm not complaining.

  • Pros

  • What I enjoy the most about this product is that is very user friendly. The interface is easy to maneuver around.

  • The biggest pro for us was it's simple. Easy to use. Rolled it out to the floor in just a week and only a single training. We loved it's usability.

  • Cons

  • the telephones hadware are not bad, but some often got issues and from tenth that we buy always one have an issue

  • They have less system integrations than other companies on the market, but overall a great system nonetheless

Product Demo & Pricing

Demo

Pricing Range

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Advisor Recommendations & User Awards

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots