# HCL Sametime Software Reviews, Demo & Pricing - 2026 > Review of HCL Sametime Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/hcl-sametime-profile --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / HCL Sametime Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/hcl-sametime-profile/reviews/) # HCL Sametime 2026: Benefits, Features & Pricing Wondering if HCL Sametime is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview HCL Sametime 4.6 [(16)](https://www.softwareadvice.com/voip/hcl-sametime-profile/reviews/) Pricing Pricing available upon request ### About HCL Sametime IBM Sametime is a hybrid unified communications suite that offers enterprise-grade communication and collaboration applications. Users of IBM Sametime can integrate multiple channels of communication into an effortless and seamless experience. The solution can be deployed either in the cloud or on-premise. IBM Sametime offers users communication tools such as instant messaging, chat rooms, voice calling and video calling. Users can switch between instant messaging and online meeting rooms that support collaboration options, such as screen-sharing. Users are also given access to a unified corporate directory. Rich presence allows users within the directory to indicate whether they’re online if they’re available to talk and where they’re currently located. In order to streamline business processes, IBM Sametime integrates out-of-the-box with a number of IBM and Microsoft solutions. APIs are also available if users require customizable integrations. Services are offered on an annual subscription basis that includes support via email, phone and through other online resources. Wondering if HCL Sametime is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## HCL Sametime User Interface ## Popular HCL Sametime Alternatives Main Product HCL Sametime 4.6 [(16)](https://www.softwareadvice.com/voip/hcl-sametime-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.75Value for money - 4.33Customer support - 4.09Functionality Pricing Available upon request Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11061)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14616)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12126)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17594)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11529)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## HCL Sametime Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## HCL Sametime Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of HCL Sametime API Conferencing Data Security Recording Screen Sharing Unified Communications Video Conferencing ## HCL Sametime User Reviews Overall Rating 4.6 Ratings Breakdown 5 69% 4 25% 3 6% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.8 Customer support 4.3 Functionality 4.1 Michael B. Verified reviewer Human Resources 2-10 employees Used weekly for more than 2 years Review source Reviewed August 2021 A classic collaboration product well before its time 5 Sametime is great and has been a favorite for years, even before HCL acquired it. Ratings Breakdown 5 Ease of use 4 Functionality Pros: Sametime is the first product to truly contain drag-and-drop of nearly any attachment type: text, images, links, audio, and more. It does not require downloading and attaching documents. And this was more than a decade before competing products like Zoom. Cons: Sametime is integrated with Domino, which is not the most current software suite, and is not mainstream anymore. It is a shame because Sametime is so superior in its own right. Read More SM Satya M. Verified reviewer Insurance 51-200 employees Used daily for more than 2 years Review source Reviewed February 2021 HCL Sametime Review 5 Overall experience was good and since it has a storage capacity up to 2 weeks that's why if you forget or system will be crashed then also the messages will be stored. Also File sharing and Screen sharing options are nice and the most important thing is the look and feel is the best in Sametime. Auto login using the SSO. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Retaining history of the messages for around 2 -3 weeks that is best feature that it has. The Notification functionality was pretty good which will remind you 15 - 30 mins before your meetings. We can setup group meeting and group chat via the app. The Sametime is also available outside the network and also can be downloaded on the Phone pretty easily. For Group collaboration and Individual chat this App is the Best. Conference meeting can be created in this. File Sharing options is also very good. We can share files, screenshot , images etc. Cons: It can't be integrated with Microsoft outlook. If in the outlook you have a meeting then you can't see the same from Sametime. Also Sametime doesn't provide call facility through the chatting app which other popular apps are providing. It can't connect through the phone so that we can Customer care people can use the same to interact verbally in the team. Only via chat its possible. Sharing Screen in the Group is not possible. Reasons for choosing HCL Sametime Slack was good but the ease of use is not that much great. Business Hangouts is also awesome but the Admin functionality and customer support was not that much great. Sametime customer support was best and also pricing perspective Sametime is much cheaper then other two. Reasons for switching to HCL Sametime Skype every time we need to login using our username and password. Cisco is auto logged in but it is quite heavy weight. Same time is auto logged in with the SSO and pretty light weight. Read More Flavio F. Verified reviewer Telecommunications 10000+ employees Used daily for more than 2 years Review source Reviewed October 2021 Our first experience on global collaboration 3 Sametime was the first application that our software development teams used on daily activities. It brought huge gains in communication effectiveness. Ratings Breakdown 4 Ease of use 2 Functionality Pros: Chatting, contact groups, VoIP, these features were the ones we liked the most. Cons: The screen sharing was not stable and we faced some crashes or hangings. Read More VR Verified Reviewer Information Technology and Services 10000+ employees Used daily for more than 2 years Review source Reviewed September 2021 HCL Sametime: Lost legacy 5 The overall experience is average as its an old tool from lotus legacy to IBM and then to HCL ,A per the need of times ,I think a lot new features needs to be added along with the impeccable customer service is needed. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: The embedded features are its usp. 1. Snip option 2. Quick attachment sharing. 3. Telephoney feature and integration with other applications. Cons: The con which I call out is delay in using the VC services rest all for the user prospective suffice the requirement. Reasons for switching to HCL Sametime Cost benifict Innovation Strong customer response Read More VR Verified Reviewer Banking 5001-10000 employees Used daily for less than 2 years Review source Reviewed June 2022 Version I used 5 Overall, i was pretty simple to use for quick chats. I do prefer screen sharing, it is very useful. See if your version has before signing for it , if it's important. Ratings Breakdown 5 Ease of use 5 Functionality Pros: I used Sametime from 2017 till 2020. I am not sure version I had was the latest, or full version, mine did not have video conferencing, nor ability to share screen. Still it was good for chats, ability to save and easily search conversation by dates, and I liked it's location at the bottom, it was very easy to tell when I have a new message, something that I can't tell about all similar software Cons: Version we used did not have video conferencing nor screen share. Read More VR Verified Reviewer Accounting 10000+ employees Used daily for more than 2 years Review source Reviewed October 2023 Chat 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: Being able to communicate with everyone at the firm and add people and create groups. Cons: No video feature and pretty basic. This was the old system used years ago before transition. Read More AA Antonio Giovanni A. Used unspecified for less than 2 years Review source Reviewed November 2015 A well-established yet evolving and scalable collaborative platfom 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: The release of the version 9 of Sametime by IBM marked an important milestone in the evolution of this product in the last 5 years, under several important aspects. From a functional standpoint, the new desktop and web clients are more user-friendly and very similar to each other: the "look and feel" of the web version is incredibly close to the kind of user experience of the classical desktop version. The videoconference and meeting management has been greatly improved from version 8. From a technical standpoint, the integration of pools of geographically distributed Multipoint Control Units for video data streams coordinated by clustered Managers is the main technical enhancement of the already highly distributed and clusteded architecture of Sametime. The new back-end components for multiplexing, bridging and adapting videoconferencing flows replace the PacketSwitcher of Sametime 8.5-, and makes the entire platform much more scalable than before, and ready to host desktop/web conferences with several hundreds of attendees all over the world. Cons: Because of the heavy use of graphical components to "emulate" the desktop-based application, the web client seems to be in some contexts a bit slow. Also, the configuration part, both on client and server side, could be improved. On backend side, an aspect is worth mentioning is that the new components of the Sametime infrastructure introduced wih the version 9, are essentially Linux-based. Being in a Windows IT environment, we had hard time setting up the environement to properly deploy VMCUs and Video Managers. Read More JD Jensen D. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 2 years Review source Reviewed January 2021 Use Sametime for all your messaging needs! 5 Messaging platforms are crucial in a workplace and Sametime has everything you’d need to communicate with your peers. I’d highly recommend looking more into Sametime if you’re in needing of a messaging platform. Ratings Breakdown 5 Ease of use 5 Functionality Pros: It can be challenging working at a big company at times, but Sametime has made it easy to communicate with others in my company. I’ve found it to be very easy to locate other peers and have a quick conversation. Another bonus is that you can set a status, so if you’re in a meeting then someone won’t bother you. Cons: Sametime doesn’t allow you to send messages to users that are offline. If you’d like to send a message to an offline user, then it’ll prompt you to send an email. I wish there was a way to leave a message for an offline user to receive when they return. Read More SK Syed K. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2023 SameTime Chat 5 It was a flawless and easy to user friendly application and I strongly recommend this for small and large firms for easy effortless communication. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: It keeps the team and groups easy to communicate and send group invitation. Cons: Only thing I felt was to name the group chat I am on as there were many chat windows open. Read More Saurabh M. Verified reviewer Telecommunications 10000+ employees Used monthly for free trial Review source Reviewed August 2021 Good and Trusted Meeting Platform 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is one the good meeting platform which covers almost all latest features with no extra cost .Fast deployment and easy to install as well Cons: Need to improve user interace to some extent Read More Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/voip/hcl-sametime-profile/reviews/) ## HCL Sametime Popular Comparisons [Microsoft Teams vs HCL Sametime](https://www.softwareadvice.com/voip/hcl-sametime-profile/vs/microsoft-teams/) ## Other Top Recommended VoIP Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **15** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **12** times [net2phone Canada](https://www.softwareadvice.com/call-center/versature-profile/) **4.6** (10) Recently recommended **12** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **11** times Stuck Between Options? 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