All HCL Sametime Reviews
1-16 of 16 Reviews
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Michael
Verified reviewer
Human Resources, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2021
A classic collaboration product well before its time
Sametime is great and has been a favorite for years, even before HCL acquired it.
PROSSametime is the first product to truly contain drag-and-drop of nearly any attachment type: text, images, links, audio, and more. It does not require downloading and attaching documents. And this was more than a decade before competing products like Zoom.
CONSSametime is integrated with Domino, which is not the most current software suite, and is not mainstream anymore. It is a shame because Sametime is so superior in its own right.
Satya
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
HCL Sametime Review
Overall experience was good and since it has a storage capacity up to 2 weeks that's why if you forget or system will be crashed then also the messages will be stored. Also File sharing and Screen sharing options are nice and the most important thing is the look and feel is the best in Sametime. Auto login using the SSO.
PROSRetaining history of the messages for around 2 -3 weeks that is best feature that it has. The Notification functionality was pretty good which will remind you 15 - 30 mins before your meetings. We can setup group meeting and group chat via the app. The Sametime is also available outside the network and also can be downloaded on the Phone pretty easily. For Group collaboration and Individual chat this App is the Best. Conference meeting can be created in this. File Sharing options is also very good. We can share files, screenshot , images etc.
CONSIt can't be integrated with Microsoft outlook. If in the outlook you have a meeting then you can't see the same from Sametime. Also Sametime doesn't provide call facility through the chatting app which other popular apps are providing. It can't connect through the phone so that we can Customer care people can use the same to interact verbally in the team. Only via chat its possible. Sharing Screen in the Group is not possible.
Reason for choosing HCL Sametime
Slack was good but the ease of use is not that much great. Business Hangouts is also awesome but the Admin functionality and customer support was not that much great. Sametime customer support was best and also pricing perspective Sametime is much cheaper then other two.
Reasons for switching to HCL Sametime
Skype every time we need to login using our username and password. Cisco is auto logged in but it is quite heavy weight. Same time is auto logged in with the SSO and pretty light weight.
Flavio
Verified reviewer
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
2
Reviewed October 2021
Our first experience on global collaboration
Sametime was the first application that our software development teams used on daily activities. It brought huge gains in communication effectiveness.
PROSChatting, contact groups, VoIP, these features were the ones we liked the most.
CONSThe screen sharing was not stable and we faced some crashes or hangings.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2021
HCL Sametime: Lost legacy
The overall experience is average as its an old tool from lotus legacy to IBM and then to HCL ,A per the need of times ,I think a lot new features needs to be added along with the impeccable customer service is needed.
PROSThe embedded features are its usp. 1. Snip option 2. Quick attachment sharing. 3. Telephoney feature and integration with other applications.
CONSThe con which I call out is delay in using the VC services rest all for the user prospective suffice the requirement.
Reasons for switching to HCL Sametime
Cost benifict Innovation Strong customer response
Antonio Giovanni
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2015
A well-established yet evolving and scalable collaborative platfom
The release of the version 9 of Sametime by IBM marked an important milestone in the evolution of this product in the last 5 years, under several important aspects. From a functional standpoint, the new desktop and web clients are more user-friendly and very similar to each other: the "look and feel" of the web version is incredibly close to the kind of user experience of the classical desktop version. The videoconference and meeting management has been greatly improved from version 8. From a technical standpoint, the integration of pools of geographically distributed Multipoint Control Units for video data streams coordinated by clustered Managers is the main technical enhancement of the already highly distributed and clusteded architecture of Sametime. The new back-end components for multiplexing, bridging and adapting videoconferencing flows replace the PacketSwitcher of Sametime 8.5-, and makes the entire platform much more scalable than before, and ready to host desktop/web conferences with several hundreds of attendees all over the world.
CONSBecause of the heavy use of graphical components to "emulate" the desktop-based application, the web client seems to be in some contexts a bit slow. Also, the configuration part, both on client and server side, could be improved. On backend side, an aspect is worth mentioning is that the new components of the Sametime infrastructure introduced wih the version 9, are essentially Linux-based. Being in a Windows IT environment, we had hard time setting up the environement to properly deploy VMCUs and Video Managers.
Jensen
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2021
Use Sametime for all your messaging needs!
Messaging platforms are crucial in a workplace and Sametime has everything you’d need to communicate with your peers. I’d highly recommend looking more into Sametime if you’re in needing of a messaging platform.
PROSIt can be challenging working at a big company at times, but Sametime has made it easy to communicate with others in my company. I’ve found it to be very easy to locate other peers and have a quick conversation. Another bonus is that you can set a status, so if you’re in a meeting then someone won’t bother you.
CONSSametime doesn’t allow you to send messages to users that are offline. If you’d like to send a message to an offline user, then it’ll prompt you to send an email. I wish there was a way to leave a message for an offline user to receive when they return.
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Version I used
Overall, i was pretty simple to use for quick chats. I do prefer screen sharing, it is very useful. See if your version has before signing for it , if it's important.
PROSI used Sametime from 2017 till 2020. I am not sure version I had was the latest, or full version, mine did not have video conferencing, nor ability to share screen. Still it was good for chats, ability to save and easily search conversation by dates, and I liked it's location at the bottom, it was very easy to tell when I have a new message, something that I can't tell about all similar software
CONSVersion we used did not have video conferencing nor screen share.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2023
Chat
Being able to communicate with everyone at the firm and add people and create groups.
CONSNo video feature and pretty basic. This was the old system used years ago before transition.
Syed
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
SameTime Chat
It was a flawless and easy to user friendly application and I strongly recommend this for small and large firms for easy effortless communication.
PROSIt keeps the team and groups easy to communicate and send group invitation.
CONSOnly thing I felt was to name the group chat I am on as there were many chat windows open.
Saurabh
Verified reviewer
Telecommunications, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Good and Trusted Meeting Platform
This is one the good meeting platform which covers almost all latest features with no extra cost .Fast deployment and easy to install as well
CONSNeed to improve user interace to some extent
Christopher
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed December 2023
HCL Sametime Pro e Contro
Nel complesso ho utilizzato HCL Sametime per circa 3 anni e mi sono trovato abbastanza bene, con pro e contro, ma fa il suo dovere. Consigliato per chi in azienda utilizza già gli strumenti HCL.
PROSHCL Sametime è un mezzo di comunicazione di facile utilizzo per utenti con ogni livello di conoscenze informatiche. Integrato ala suite HCL Notes sulla quale è possibile utilizzare un'enorme quantità di funzionalità lo rende un ottimo strumento per poter interagire con i colleghi mentre si utilizzano gli strumenti aziendali senza dover passare da un programma ad un altro.
CONSGli inconvenienti sono nel tipo di utilizzo che se ne vuole fare. HCL Sametime lo consiglierei più per un utilizzo interno di comunicazione tra colleghi della stessa azienda nel caso in cui si utilizzi HCL Notes per posta o altre applicazioni interne. Per comunicare in modo più ampio, con meeting, videoconferenze e quant'altro occorre migrare su altre piattaforme più "evolute".
Aaron
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2015
A great standalone chat client.
I used Sametime at my previous job for over 7 years. Sametime in and of itself is a great IM tool. It is sad that it is stuck with Lotus Notes. I really enjoy the screen capture tool as well as being able to add custom emoticons and gifs to your emoticon pallet. Though font choices are limited, it still allows enough variety for most anyone's taste. It also does file transfer very well. There are also audio and video features. And I almost forgot about sametime meeting rooms which are basically like meeting/screen-share sessions. Definitely as a standalone chat client, it contains many good features.
CONSThat it is partnered with Lotus Notes... It does have that older look and feel, so the UI could definitely use a face lift.
Anna
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2021
Sametime
At the time, I was sad to switch from Sametime, because I loved it while using it.
PROSIt integrated well with business processes and was very easy to use. I also really liked the emojis.
CONSIt was dependent on having Lotus Notes open and running on your computer which at times was a pain.
Gajendra
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
HCL sametime review
It’s a good tool with very vast option however it’s need lot of improvement to match today agile practice
PROSIt’s vast chat history saving and quick search. Easy to take snap and immediate screen share. immediat group chat creation.
CONSCompatibility issue in screen sharing sharing.
Harshit
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2015
Good Product, Easy Usage
Ease of use - It is very simple and effective. I am able to connect with my workmates, share files and have group chats.
CONSUI design - It looks very basic, and if UI is not improved, will start looking outdated in time.
Eric
Entertainment
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2015
Enjoyed using IBM Sametime
Easy to use, each application worked on its own and with the other applications.
CONSCost and not supplied on any PCs or Laptops. Googled it and found free access to it.