About Huawei eSpace Contact Center

Huawei eSpace Contact Center is a cloud-based contact center solution that caters to various industries such as education, finance, healthcare, government, manufacturing and energy.

The solution supports sharing of resources, network-wide call distribution and load balancing. Each contact center is provided with a separate management platform for running the business independently.

The management platform supports IP technology that enables the contact centers to operate through wireless networks. It also facilitates video surveillance, graphical monitoring and reporting.

Information can be passed between agents, experts and customers through Video IVR, virtual meetings and desktop sharing. The agen...

Read More

Supported Operating System(s):

Windows 7, Windows XP, Linux, Windows 8

Be the first to review Huawei eSpace Contact Center

Share your thoughts with other users. Write a review

Filter reviews by:

Sort by: Most Helpful | Most Recent

Do you use this product?Write a review

No results found. Please adjust or reset filters to search again.