IBM Sametime is a hybrid unified communications suite that offers enterprise-grade communication and collaboration applications. Users of IBM Sametime can integrate multiple channels of communication into an effortless and seamless experience. The solution can be deployed either in the cloud or on-premise.

IBM Sametime offers users communication tools such as instant messaging, chat rooms, voice calling and video calling. Users can switch between instant messaging and online meeting rooms that support collaboration options, such as screen-sharing. Users are also given access to a unified corporate directory. Rich presence allows users within the directory to indicate whether they’re online if they’re available to talk and where they’re currently located.

In order to streamline business processes, IBM Sametime integrates out-of-the-box with a number of IBM and Microsoft solutions. APIs are also available if users require customizable integrations.

Services are offered on an annual subscription basis that includes support via email, phone and through other online resources.

Contact list
Contact list

Contact list

Chat room

Chat room

Messaging

Messaging

Online meeting

Online meeting

Telephony

Telephony

Inbox

Inbox

Supported Operating System(s):

Windows 7, Mac OS, Linux, AIX, Web browser (OS agnostic), Windows 8, Windows 10



4 Reviews of IBM Sametime

Overall rating

4.5 / 5 stars

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Harshit from Frost and Sullivan

Industry:  Other

Ease-of-use

Functionality

November 2015

Good Product, Easy Usage

Pros

Ease of use - It is very simple and effective. I am able to connect with my workmates, share files and have group chats.

Cons

UI design - It looks very basic, and if UI is not improved, will start looking outdated in time.

Antonio Giovanni from GSX Solutions

Industry:  Other

Ease-of-use

Customer support

Functionality

November 2015

A well-established yet evolving and scalable collaborative platfom

Pros

The release of the version 9 of Sametime by IBM marked an important milestone in the evolution of this product in the last 5 years, under several important aspects.
From a functional standpoint, the new desktop and web clients are more user-friendly and very similar to each other: the "look and feel" of the web version is incredibly close to the kind of user experience of the classical desktop version. The videoconference and meeting management has been greatly improved from version 8.
From a technical standpoint, the integration of pools of geographically distributed Multipoint Control Units for video data streams coordinated by clustered Managers is the main technical enhancement of the already highly distributed and clusteded architecture of Sametime. The new back-end components for multiplexing, bridging and adapting videoconferencing flows replace the PacketSwitcher of Sametime 8.5-, and makes the entire platform much more scalable than before, and ready to host desktop/web conferences with several hundreds of attendees all over the world.

Cons

Because of the heavy use of graphical components to "emulate" the desktop-based application, the web client seems to be in some contexts a bit slow. Also, the configuration part, both on client and server side, could be improved.
On backend side, an aspect is worth mentioning is that the new components of the Sametime infrastructure introduced wih the version 9, are essentially Linux-based. Being in a Windows IT environment, we had hard time setting up the environement to properly deploy VMCUs and Video Managers.

Aaron from ScentAir

Industry:  Manufacturing

Ease-of-use

Functionality

November 2015

A great standalone chat client.

Pros

I used Sametime at my previous job for over 7 years.
Sametime in and of itself is a great IM tool. It is sad that it is stuck with Lotus Notes.
I really enjoy the screen capture tool as well as being able to add custom emoticons and gifs to your emoticon pallet.
Though font choices are limited, it still allows enough variety for most anyone's taste.
It also does file transfer very well.
There are also audio and video features.
And I almost forgot about sametime meeting rooms which are basically like meeting/screen-share sessions.
Definitely as a standalone chat client, it contains many good features.

Cons

That it is partnered with Lotus Notes...
It does have that older look and feel, so the UI could definitely use a face lift.

Eric from Trog Associates Ltd

Industry:  Media and Entertainment

Ease-of-use

Functionality

November 2015

Enjoyed using IBM Sametime

Pros

Easy to use, each application worked on its own and with the other applications.

Cons

Cost and not supplied on any PCs or Laptops. Googled it and found free access to it.


Displaying 1 - 4 of 4 reviews