IBM Sametime is a hybrid unified communications suite that offers enterprise-grade communication and collaboration applications. Users of IBM Sametime can integrate multiple channels of communication into an effortless and seamless experience. The solution can be deployed either in the cloud or on-premise.
IBM Sametime offers users communication tools such as instant messaging, chat rooms, voice calling and video calling. Users can switch between instant messaging and online meeting rooms that support collaboration options, such as screen-sharing. Users are also given access to a unified corporate directory. Rich presence allows users within the directory to indicate whether they’re online if they’re available to talk and where they’re currently located.
In order to streamline business processes, IBM Sametime integrates out-of-the-box with a number of IBM and Microsoft solutions. APIs are also available if users require customizable integrations.
Services are offered on an annual subscription basis that includes support via email, phone and through other online resources.