Mitel

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Ratings & Reviews

Overall Rating

4.05 / 5 (241)

4.27 / 5 (207)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

January 3, 2020

December 11, 2019

Pros/Cons

  • Pros

  • I like the fact it can do pretty much anything you need it to do.

  • I like how everything is neatly organized and easy to find. I also like how you can customize your screen to show only what you need to avoid screen clutter.

  • Cons

  • Cost per user was a but high, but understandable.

  • Call center implementation is very expensive, but you also get what you pay for. More recently there are bugs of users numbers not routing correctly.

  • Pros

  • What I enjoy the most about this product is that is very user friendly. The interface is easy to maneuver around.

  • The biggest pro for us was it's simple. Easy to use. Rolled it out to the floor in just a week and only a single training. We loved it's usability.

  • Cons

  • the telephones hadware are not bad, but some often got issues and from tenth that we buy always one have an issue

  • They have less system integrations than other companies on the market, but overall a great system nonetheless

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

4 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots