---
title: "Intermedia Unite vs RingEX - 2026 Comparison - Software Advice"
description: "Intermedia Unite vs RingEX - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/voip/intermedia-unite-profile/vs/office/"
page_type: "comparison"
language: "en"
---
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Intermedia Unite vs RingEX
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Updated October 19, 2026
# Intermedia Unite vs. RingEX: 2026 Comparison
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Updated October 19, 2026
# Intermedia Unite vs. RingEX: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
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[](https://www.softwareadvice.com/voip/intermedia-unite-profile/)
[Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/)
4.7
[(189)](https://www.softwareadvice.com/voip/intermedia-unite-profile/reviews/)
Starting Price
$27.99
Free trial: Available
Free version: Not available
Pros:
Not enough reviews
Cons:
Not enough reviews
Who uses Intermedia Unite
Based on 189 reviews
- Popular among: Small businesses
- Most common industries: Health & Medicine (22%), Finance & Accounting (17%) and IT & Software Development (13%)
- Top use cases: VoIP (16%), Telephony (14%) and Unified Communications (12%)
88% of users recommend this product
[](https://www.softwareadvice.com/call-center/office-profile/)
[RingEX](https://www.softwareadvice.com/call-center/office-profile/)
4.2
[(1206)](https://www.softwareadvice.com/call-center/office-profile/reviews/)
Starting Price
$30.00per month
Free trial: Available
Free version: Not available
Pros:
- Ease of Use
- Features
Cons:
- Call Quality
- Pricing
Who uses RingEX
Based on 1206 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (13%), Professional Services (12%) and Health & Medicine (11%)
- Top use cases: Business Phone Systems (12%), Telephony (9%) and Online Meeting (6%)
66% of users recommend this product
[](https://www.softwareadvice.com/voip/intermedia-unite-profile/)
Intermedia Unite
4.7
[(189)](https://www.softwareadvice.com/voip/intermedia-unite-profile/reviews/)
[](https://www.softwareadvice.com/call-center/office-profile/)
RingEX
4.2
[(1206)](https://www.softwareadvice.com/call-center/office-profile/reviews/)
+
Add product
Add product
## Intermedia Unite vs RingEX: At a glance
* * *
Product ratings at a glance
| | Intermedia Unite | RingEX |
| --- | --- | --- |
| Overall rating | 4.7
189 reviews | 4.2
1,206 reviews |
| Ease of use | 4.6 | 4.2 |
| Value for money | 4.7 | 4.1 |
| Functionality | 4.7 | 4.3 |
| Customer support | 4.8 | 4.0 |
| Ease of deployment | 4.8 | 4.3 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 1,395 reviews from VoIP
* * *
Auto-Dialer
N/A
Automated Attendant
N/A
Call Logging
N/A
Call Monitoring
N/A
Call Recording
4.8
Call Routing
4.6
- Two-Way Audio & Video: 4.9
- Unified Communications: 4.9
- IVR: 4.9
- Contact Management: 4.9
- Multi-User Collaboration: 4.8
- Call Recording: 4.8
- Reporting/Analytics: 4.8
- VoIP Connection: 4.7
- Call Routing: 4.6
- Mobile Access: 4.6
- Access Controls/Permissions: 4.6
- Video Conferencing: 4.6
- Chat/Messaging: 4.5
- Call Monitoring: 4.5
- Automatic Call Distribution: 4.4
- Voice Mail: 4.4
- Call Center Management: 4.3
- Caller ID: 4.2
Auto-Dialer
4.7
Automated Attendant
4.5
Call Logging
4.8
Call Monitoring
4.4
Call Recording
4.6
Call Routing
4.4
- Multi-Channel Communication: 5.0
- Call Logging: 4.8
- File Transfer: 4.7
- Recording: 4.6
- Remote Access/Control: 4.6
- Conferencing: 4.6
- Call Recording: 4.6
- Call Conferencing: 4.6
- Two-Way Audio & Video: 4.6
- Automatic Call Distribution: 4.6
- VoIP Connection: 4.6
- Two Way Audio & Video: 4.6
- Computer Telephony Integration: 4.6
- Communication Management: 4.6
- IVR: 4.6
- Voice Mail: 4.5
- Activity Tracking: 4.5
- Archiving & Retention: 4.5
- Call Center Management: 4.5
- Calendar Management: 4.5
- Access Controls/Permissions: 4.4
- Call Routing: 4.4
- Multi-User Collaboration: 4.4
- Mobile Access: 4.4
- Call Transfer: 4.4
- Online Voice Transmission: 4.4
- Video Conferencing: 4.4
- Caller ID: 4.4
- On-Demand Recording: 4.4
- Call Tracking: 4.4
- Call Monitoring: 4.4
- Screen Sharing: 4.3
- Voicemail Transcription: 4.3
- Call Screening: 4.3
- Chat/Messaging: 4.3
- Presentation Streaming: 4.3
- Alerts/Notifications: 4.3
- Call Tracking Metrics: 4.1
- Collaboration Tools: 4.0
- Scheduled Recording: 4.0
- Contact Management: 4.0
- Reporting & Statistics: 3.2
### Wondering if these products fit your needs?
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LexiAdvisor for 8 years
### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
[
Microsoft TeamsNot enough reviews
](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[
Microsoft OutlookNot enough reviews
](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[
Salesforce PlatformNot enough reviews
](https://www.softwareadvice.com/app-development/salesforce-platform-profile/)
- ServiceNow
- Slack
- Zoho Desk
- Zendesk Suite
- Zoho Projects
- Zoho SalesInbox
- Google Calendar
- Google Contacts
- Salesforce Starter
- Google Meet
- HubSpot CRM
- Pipedrive
- CDK Global
- NetSuite
- Algo
- Dynamics 365
[
Microsoft OutlookNot enough reviews
](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[
OktaNot enough reviews
](https://www.softwareadvice.com/risk-management/okta-profile/)[
ServiceNowNot enough reviews
](https://www.softwareadvice.com/product/27432-ServiceNow/)
- Box
- Dropbox
- Microsoft 365
- Google Workspace
- Zendesk Suite
- Salesforce Platform
## Reviews
* * *
Positive review:
VR
Verified Reviewer
Operations
Facilities Services, 2-10 employees
"Overall, this has been a positive experience and it works to fill the needs of our team and communication with our clients and partners."
Jan 9, 2026
Negative review:
VR
Verified Reviewer
Operations
Facilities Services, 2-10 employees
"The interface is unintuitive, with too many clicks required for basic tasks like call handling or user management."
Jan 9, 2026
Positive review:
BL
Brian L.
Business Owner
Information Technology and Services, 2-10 employees
"The ease of use and implementation is at the top of the charts!"
Mar 18, 2025
Negative review:
VR
Verified Reviewer
Operations
Facilities Services, 2-10 employees
"For the price, Unite feels outdated and less flexible than many alternatives on the market."
Jan 9, 2026
Positive review:
MR
Marie R.
Office Coordinator
Non-Profit Organization Management, 2-10 employees
"DataTele customer service agent Bill helped us navigate the process. When we moved to our new location, we could add new units along with our existing ones. "
Jan 30, 2023
Negative review:
MB
mark b.
Managing Partner
Real Estate, 11-50 employees
"Can't figure out how to set a different and unique ring tone for my cell phone to let me know it's the "office line' ringing."
Mar 19, 2024
[Read all reviews](https://www.softwareadvice.com/voip/intermedia-unite-profile/reviews/)
Positive review:
NW
Nick W.
Operations Manager
Legal Services, 201-500 employees
"Implementation was straightforward and it allowed our teams to get up and running smoothly in no time at all making direct dials, and routing inbound calls via queues."
Jun 29, 2026
Negative review:
Reneisha H.
Clinical Programs Manager
Medical Practice, 11-50 employees
"We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation."
May 7, 2026
Positive review:
Reneisha H.
Clinical Programs Manager
Medical Practice, 11-50 employees
"Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues."
May 7, 2026
Negative review:
BW
Brandon W.
CTO
Insurance, 2-10 employees
"Once that was resolved, we then discovered that the functionality we originally needed, a shared SMS inbox for our team, is not included and requires an additional paid add-on (~$25 per user/month)."
Apr 7, 2026
Positive review:
SH
Sarah H.
Appt Setter
Retail, 2-10 employees
"I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful."
Apr 22, 2026
Negative review:
Marco C.
Pre Litigation Legal Assistant
Legal Services, 51-200 employees
"The app sometimes malfunctions when trying to receive return phone calls."
Dec 20, 2025
[Read all reviews](https://www.softwareadvice.com/call-center/office-profile/reviews/)
## Customer support
* * *
Intermedia Unite
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
RingEX
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
Intermedia Unite
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
RingEX
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[Wildix vs Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/vs/wildix/)[800.com vs RingEX](https://www.softwareadvice.com/voip/800-com-profile/vs/office/)