--- title: "Intulse Software Reviews, Demo & Pricing - 2026" description: "Review of Intulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/intulse-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Intulse Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/intulse-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/intulse-profile/alternatives/) # Intulse Review From $26-$42/month 5 plans Wondering if Intulse is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Intulse 4.4 [(132)](https://www.softwareadvice.com/voip/intulse-profile/reviews/) Pricing Starting at $26.00 per user per month ### About Intulse Intulse is a cloud-based VoIP service for small and midsize businesses. Key cloud VoIP features include conference calls, call transfers, custom hold music, interactive voice response, ring groups, call queues, caller identification and missed call indicator. Intulse's business VoIP phone service allows users to answer customer calls with personalized recordings. Users can either record all incoming calls or use on-demand recordings. A company directory is included for callers and internal team members. Callers can dial the first few letters of a person’s name to search the directory. The busy lamp field enables users to track the status of team members. In addition, Intulse offers a software dashboard that provides business communication tools to initiate new calls, manage voicemails and create virtual conference rooms. Managed VoIP services from Intulse also provide CRM integration with a variety of platforms, including Salesforce VoIP integration, HubSpot VoIP integration, Zoho VoIP integration, and many more. Intulse also integrates with industry-specific CRMs, such as: Redtail, Wealthbox, AgencyBloc, RockRMS, Church Community Builder, Rock RMS, and others. Whether you're... looking for a phone system for an insurance agency, a financial services phone system, church phone system, or are in another industry, Intulse's hosted VoIP services are ready to help your organization. Native Android and iOS applications are available. Intulse's cloud VoIP services are available on a subscription basis. 100% US-based support is provided via phone and email. Wondering if Intulse is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## Intulse User Interface ## Popular Intulse Alternatives Main Product Intulse 4.4 [(132)](https://www.softwareadvice.com/voip/intulse-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.60Value for money - 4.69Customer support - 4.35Functionality Pricing Starting at $26.00 per month Get Price Alternative Product [VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/) 4.8 [(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.84Value for money - 4.76Customer support - 4.74Functionality Pricing Starting at $1.10 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11148)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(919)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.52Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Wildix](https://www.softwareadvice.com/voip/wildix-profile/) 4.7 [(209)](https://www.softwareadvice.com/voip/wildix-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.17Value for money - 4.58Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14674)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.54Functionality Pricing Starting at $14.99 per month Get Price ## Intulse Pricing and Plans Starting price: $26.00 per month Free Trial Free Version 2-4 users $42.00 per user, per month Plan includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory 5-9 users $36.00 per user, per month Plan includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory 10-24 users $34.00 per user, per month Plan includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory 25-99 users $28.00 per user, per month Plan includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory 100+ users $26.00 per user, per month Plan includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Intulse Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of Intulse Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Archiving & Retention Automated Attendant Automatic Call Distribution Callback Scheduling Call Center Management Call Conferencing Call Disposition Call List Management Call Logging Call Queues Call Reporting Call Screening Call Tagging Call Tracking Call Transcription Call Transfer Chat/Messaging Collaboration Tools Conferencing Contact Database CRM Customizable Caller ID Customizable Reports Drag & Drop Electronic Faxes Employee Directory Event Triggered Actions Fax Management For Cloud Phone Systems Group Messaging Interaction Tracking Monitoring Multi-User Collaboration On-Demand Recording Online Voice Transmission PBX Performance Metrics Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Recording Reporting/Analytics Reporting & Statistics Ring Groups Role-Based Permissions Screen Sharing SMS Messaging SSL Security Third-Party Integrations Two-Way Audio & Video Unified Communications Video Call Recording Video Conferencing Virtual Backgrounds Virtual Call Center Virtual Extensions Virtual Voicemail Voicemail Transcription VoIP VoIP Connection ## Intulse Integrations Zapier Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Redtail CRM Integration rated undefined from -1 review SuiteCRM Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review AgencyBloc AMS+ Integration rated undefined from -1 review See all 23 integrations ## Intulse User Reviews ## Intulse customer ratings - Overall rating: 4.4/5 - Total reviews: 132 ### Rating distribution - 5 stars: 76 reviews (58%) - 4 stars: 43 reviews (33%) - 3 stars: 9 reviews (7%) - 2 stars: 3 reviews (2%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.3/5 --- ### Good Softward - Overall rating: 5/5 - Reviewer: Ragen H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Better visibility on of my business and phone activity #### Cons Time it took to make changes/customizations. --- ### Right Time For Change - Overall rating: 5/5 - Reviewer: Catherine D. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Customer Service is excellent and if you are comfortable with technology you can do most of the setup and changes yourself, which is what I prefer. The sound quality is amazing I have never had any issues whatsoever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At a time when compliance demanded a quick turn of our companies work flow, we were able to integrate the phone and call recording features directly with our current CRM for seamless integration. We had very little time to find learn and implement the product and we were pleasantly surprised that everything went so well. The setup was so easy and the team was so responsive. In speaking with others in my industry we were ready to go live when others were still searching for their solutions. #### Cons I think some features I wanted initially only because I was not used to the system. I would like to see the phone screen somehow become part of the actual dashboard. All the features are on the dashboard, so you have to go back and forth to use the keypaid, which is a little cumbersome. The fax feature is very very basic. I would like to see additional options such as receiving a notification without receiving an attachment, which is what I had with my current provider. I am required to save a fax confirmation sheet and not a report, but due to HIPAA I do not want the PHI documents being mailed back to me which defeats the purpose of the fax. #### Reasons for choosing Intulse I was very interested in the Redtail integration feature and when I read the system features I really needed all the things that were provided, parking and transferring calls, workflows, seamless call recording and integrations, auto attendant and faxing all in one place. #### Reasons for switching to Intulse I need to integrate my two current solutions along with a call recording feature that would integrate with my CRM which was Redtail. #### Vendor response Catherine, First off, thank you for this fantastic review. We truly appreciate your insight and observations of the system functionality, as well as your input into ways in which our app can be improved for both calling and faxing. Secondly, we absolutely love the fact that you have taken advantage of our excellent customer support team as well as your thoughts on the call quality. I'll be sure to pass your feedback along to the development team as feature requests. Thanks again! Intulse (Kevin K) Replied December 2022 --- ### Great Product - Overall rating: 5/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Intulse has allowed us to decrease our costs while improving our user and customer experience! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is easy to set up and customize to your use. It is easy to make adjustments as your needs change. #### Cons We have no complaints about this software. --- ### Great product at a great price! - Overall rating: 5/5 - Reviewer: Joel C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use, support is responsive and helpful. Setup was a breeze. The folks over at Intulse made it easy to setup. We had a very small window from the time we made the decision to go with the system until the time we needed to be live before busy season hit. [SENSITIVE CONTENT HIDDEN] and the team over there were all fantastic about getting the stuff we needed to us, and then were very prompt in handling it when we got it back them. We met our target go-live date with ease! #### Cons As someone who used to admin phone systems for a living, there are a lot of settings I don't have access to that I was used to being able to do myself. It certainly free's up a lot of my time because when I need to do something, I have to let them know, but I can shoot an email and then move on with my day, but the "doer" in me misses being able to do it myself. #### Reasons for choosing Intulse Combination of features and price. Microsoft Phone System couldn't provide the features we needed, and while Star2Star could provide all we needed and more, they were almost 2x more expensive than Intulse! Intulse was a perfect blend of features and price. I would strongly recommend them to anyone! #### Reasons for switching to Intulse We needed something more flexible and hosted than our on-prem system, something that we wouldn't have to maintain hardware for. #### Vendor response Hey Joel, Thanks so much for the stellar review! We are pleased to be able to serve your organization and glad we were able to help you guys hit your go-live deadline. Your 'cons' comment made us chuckle because we can to wanting to be a 'doer' but as you mention, most everyone of our customers appreciates the freedom and ease with which they can just 'let Intulse do it' ! Thanks so very much! Replied November 2019 --- ### Hinlel Insurance Review - Overall rating: 5/5 - Reviewer: Zachary M. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has really made things easier for us which will allow for higher levels of production etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has made transferring calls, parking calls, and voicemail so much better than anything Comcast could offer. #### Cons We have had some employees complain about a dropped call here or there but overall it seems like great connection. Im sure these things will get better in time. #### Reasons for choosing Intulse The price was better, local company, I really liked the people we were working with. Made no sense to go anywhere else. #### Reasons for switching to Intulse Because Comcast's online system and remote app were just terrible. #### Vendor response Zach, thanks so much for the great review! We really love serving local businesses and helping them improve their overall efficiencies and effectiveness in communications. Thanks again for trusting us! Replied June 2022 --- ### We Love Intulse! - Overall rating: 5/5 - Reviewer: Jacquie W. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we have had a great experience. it connects well with our CRM and makes it easy for us to pull up client accounts when they call in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use this for our Health Insurance business and we love the functionality. We don't have a brick and mortar so everyone is in different locations but it works seamlessly as if we are in the same office. I do like that it can be a desktop or cell phone app as well as having a desk phone. #### Cons There seems to be an issue when I call people from the phone app and i'm in my car. They can barely hear me. Also, we tried the online meeting room and it was glitchy. #### Reasons for choosing Intulse We liked the functionality and pricepoint better. #### Reasons for switching to Intulse Needed more of the features Intulse has like the call recordings/interface. --- ### Easy Interface, Inconsistent Service - Overall rating: 3/5 - Reviewer: Paul M. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to work with, good local presence, I don't use the soft phone feature anymore as it's too inconsistent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's very easy to forward calls to my cell phone and to see when my co-workers are on the phone (helpful when working remote). #### Cons There is inconsistency in connection strength when calling out from the soft phone technology. I generally make outbound calls as a sales rep, and have had calls garble or drop randomly. #### Reasons for switching to Intulse Wanted to work with a local company and save money #### Vendor response Hi Paul, Appreciate your honest feedback! Sorry your experience with the softphone app thus far has not been good. If you are not yet aware, we have released our own virtual phone inside of the Dashboard that can be enable for your extension whenever you would like. Please check with your admin about it. iPhone version coming soon... Thanks again. Replied November 2019 --- ### New phone system - Overall rating: 4/5 - Reviewer: Deb S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall happy with Intulse. I am realistic in believing that there are going to be some bumps that need to be smoothed out and worked through as you launch a whole new phone system. For the most part if something was not as expected, Intulse has been able to make adjustments or train us on how to accomplish what we were trying to do. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the features that are available on the software ie: no longer needing multiple phone numbers, integration with our CRM, transfer to my cell phone when I need to leave the office, the ability to see who is on the phone and who they are speaking with. I like that they are a small company so you talk to the same people when you call in. #### Cons I don't like that we have to wait for Intulse to update speed dials and features on the phone. I am used to being able to update a speed dial phone number on our own and sometimes I need to call a couple of times to get an item updated. #### Reasons for choosing Intulse Small company with more personal service over a larger company with reviews that were not very good. #### Vendor response Hi Deb, Appreciate your feedback. Glad that you are realizing benefits from some of the features. I am pretty sure that if you reach out to support and ask to have access to be able to update your phones, they will be able to accommodate that for you. This is a fairly new enhancement. Thanks again for your sincere comments. Replied November 2019 --- ### Great local company - Overall rating: 5/5 - Reviewer: Adam C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The company is run by a great group of people why genuinely care about their customers and the experience they provide. Phone systems are a dime a dozen, great customer service is not. This is why the Intulse team is and will continue to be successful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A phone system should be a simple and straight forward necessity. There isn't much to like or dislike about the software at this point The customer service and staff are top notch, and that is what makes the software continue to run as it should. #### Cons Besides the occasional need to reset the system or router, we haven't had any issues. #### Vendor response Adam, We appreciate the kind words. You obviously get it. We work hard to not simply be another vendor, but to be a long term business partner helping organizations to thrive. Thanks again! Replied July 2018 --- ### Excellent Service from the Start - Overall rating: 4/5 - Reviewer: Heather G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From the salesperson being transparent and willing to explain everything, to the customer service team who goes above the standard level of service to ensure the system runs well, the entire team at Intulse has been professional, courteous and caring. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to use our cell phones to make calls and have the organization's phone number show up on caller ID's, along with the flexibility of the other features #### Cons The third party apps are sometimes a little shaky in their operations #### Vendor response Hello Heather, Thank you so very much for your candid and generous review. We love serving non profits and helping them do more with less! We are very close to releasing our own virtual phone for iOS & android, the Browser version is live already. That should be a big help for your team. Thanks again so much! Replied November 2019 --- Showing 1 - 10 of 132 Reviews [See All Reviews](https://www.softwareadvice.com/voip/intulse-profile/reviews/) ## Intulse Popular Comparisons [VoIP.ms vs Intulse](https://www.softwareadvice.com/voip/intulse-profile/vs/voipms/)[Microsoft Teams vs Intulse](https://www.softwareadvice.com/voip/intulse-profile/vs/microsoft-teams/)[Nextiva vs Intulse](https://www.softwareadvice.com/compare/2683-Nextiva/vs/63609-intulse/)[Wildix vs Intulse](https://www.softwareadvice.com/voip/intulse-profile/vs/wildix/)[Zoom Workplace vs Intulse](https://www.softwareadvice.com/compare/63609-intulse/vs/101384-Zoom-Video-Conferencing/)[Ooma Office vs Intulse](https://www.softwareadvice.com/voip/intulse-profile/vs/ooma-office/) [Compare All Alternatives](https://www.softwareadvice.com/voip/intulse-profile/alternatives/) ## Other Top Recommended VoIP Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1206) Recently recommended **22** times [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (188) Recently recommended **21** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **13** times [net2phone Canada](https://www.softwareadvice.com/call-center/versature-profile/) **4.6** (10) Recently recommended **13** times Stuck Between Options? 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